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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Alfred Reams is the only reason we continued with the Refinance with Pennymac. Alfred Reams answered our questions every time and got back to us in a timely manner. Mariely Delgado gave us incorrect closing information/amounts and could not explain the reason why amounts were different on the closing documents a few days later. Alfred Reams answered our questions at the end and made us feel more comfortable with the process.
Lack of communication.
I have been waiting 3 days for a answer to a question
Our loan process was so fast and so easy!! Everyone at pennymac were helpful and friendly! I highly recommend pennymac!
The whole experience was smooth and easy.
It was easy doing the refinance with PennyMac since I already had an existing loan. They sent a notary to my home to sign the closing papers, so that was an added plus!
The process took a little longer than it should, but they were really great at communicating and everything went really smooth.
better and more timely communication
From my initial discussion to the final closing review, the PennyMac team was thorough and extremely personable. Jacob was so simple to work with and he provided clarity around options and choices I had in the refinance as well as clearly disclosing costs, process, timeline and documentation. Charisse closed the refinance, was fantastic and made things so very easy. I appreciated the updates each of them gave during the process. The refi was simple and NOTHING in 2020 is simple! Thank you both!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.