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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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Teresa J.'s profile image
Teresa J. 
on Birdeye

3 years ago

Communication amongst the PennyMac team and also with barrower would have made it better 

WILLIAM S.'s profile image
WILLIAM S. 
on Birdeye

3 years ago

Constantly told different things by different people it felt like I never talked to the same person twice. One person would say I had everything and was all set and another person would say I was missing something. Was told that was everything multiple times only for them to come back asking for more stuff. Emails went unanswered from me, penny Mac didn’t send paperwork to the closer...the list goes on. This took forever and was awful. 

Geraldine B.'s profile image
Geraldine B. 
on Birdeye

3 years ago

The PennyMac Team was right on time with everything. Stayed in constant contact with us from beginning to end. Answered all questions and let us know what to expect at closing 

Johnny Brascom J.'s profile image
Johnny Brascom J. 
on Birdeye

3 years ago

My experience was great from start to finish. The process was seamless and took less time to close than I anticipated. HIGHLY recommend this company. V/r 

STEVEN J.'s profile image
STEVEN J. 
on Birdeye

3 years ago

Easiest loan process we’ve ever been through and the representatives were very pleasant and great to work with. Would not hesitate at all to use in the future. Thank you PennyMac!! 

JOHN N.'s profile image
JOHN N. 
on Birdeye

3 years ago

The entire process was quick, accurate and error free, and the people were great to to work with. We closed sooner than expected. 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

3 years ago

Everything went well. 

John J.'s profile image
John J. 
on Birdeye

3 years ago

loan changed $304k to $312k to $316k to $317k since Tyler Gavin paperwork changed hands too many times ??? notary republic found several pages with Need better QA. 

LUIS C.'s profile image
LUIS C. 
on Birdeye

3 years ago

Best experience! Everyone was attentive and helpful. This was not a process I expected to move along as pleasantly as it did... and that’s a tribute to the people working there. Great job guys ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.