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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
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DARREN H.'s profile image
DARREN H. 
on Birdeye

3 years ago

It was a good experience and feel comfortable recommending people to look into this company. 

Jeffrey Y.'s profile image
Jeffrey Y. 
on Birdeye

3 years ago

Overall good experience. Had trouble getting questions answered in timely manner. 

ANTONIO G.'s profile image
ANTONIO G. 
on Birdeye

3 years ago

Blem Alemu was very patient and accommodating! She kept kept us in the loop throughout the process. 

Sylena M.'s profile image
Sylena M. 
on Birdeye

3 years ago

Process was fast and easy. 

Wilfredo A.'s profile image
Wilfredo A. 
on Birdeye

3 years ago

Ms Blen Alemu is very pleasant, helpful, and accommodating in communicating with us throughout the loan process. She is very prompt in updating us the status of our loan application as it progressed from start to finish. Ms Blen Alemu always make sure to call us back whenever we have questions during the loan application process. I highly recommend Pennymac for any home refinancing application. 

KARI O.'s profile image
KARI O. 
on Birdeye

3 years ago

My refinance went smoothly. 

David C.'s profile image
David C. 
on Birdeye

3 years ago

The Loan Amount was incorrect on the Loan Disclosure Document. It would have been nice to get agreement that it was incorrect and a commitment to try and correct it. Instead what we were told was that we would get back $300 at closing, then we were told we'd get nothing at closing. When the Notary Public came out, she said we owed $102. We wrote her a check with no questions because it was not her problem. She was following the script. We got a check yesterday refunding the $102 to us. 

Sharon A.'s profile image
Sharon A. 
on Birdeye

3 years ago

Everything was explained throughly. 

Rebecca S.'s profile image
Rebecca S. 
on Birdeye

3 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.