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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very efficient. Quick and easy. Keep us updated great communication. Would definitely recommend Pennymac to family and friends.
Few documents were incorrect but these were easy fixes but everything went great.
I was impressed with the entire team and all of my in-person communications were great. I was not impressed, however, with the electronic interface system. It was often unclear what was going on with documents and the navigation was clunky. In the end everything was fine but the electronic interface needs to be improved/updated.
We started in July, we had to always follow up but then days before any one would call back. It really has been a great company up until this time getting it to close. It has cost us extra money in the long run and now our credit score shows it and it wouldn’t have if you all had completed this loan in a timely matter. Maybe in September. As of today October 29,2020 still no money or information on what has really happened. Very sad.
Everything went as planned
I had an awesome experience, Matthew was so helpful and courteous. Explained very well and felt his concern for us. Ariel e Very nice and pleasant hoped I spelled her name right and down to the notary was very pleasant . Would recommend to everyone. Thank you for your service
Blen Almue I commend you on your dedicated communication, customer service, responsiveness, and overall professionalism. If it wasnt for you I would have walked away months ago even though I still I should have just because there is better rates out there compared to when I started in March and me closing in October. Pennymac You need to provide your staff more access and insight into the process I submitted 2 water treatments forms, 2 termite inspections, and my credit was ran twice two loans
A great professional service that was overall very quick and easy.
By the time the loan was in, Interest rates had significantly dropped !!!!!!!!!!!!! That means because I am a loyal customer of PennyMac (my mortgage was with PennyMac and I refinanced with you because I am loyal) I got jammed on a better interest rate because of the length of time it took to process this loan. I tried to bring it up to request the loan be adjusted to the lower interest rate because I have MORE THAN EXCELLENT CREDIT and nobody cared wanted to help. Loyalty means nothing here :(
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.