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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service and everything clear
I was solicited by my current lender PennyMac while processing a refinance, they said they could beat the deal I was working with and they did. They also processed the loan very quickly.
I wanted to stay with my current lender and thought the whole process will go smooth, but I was wrong. Red flags were ignored. Other departments not communicating with each other. The whole process took too long costing me more unnecessary payments going to interest Blen Alemu was very helpful and provided great customer service
Felt like I was passed off to 3 different people and asked for the exact same information multiple times
Virtually effortless refi process.
The process was smooth, the closing date was as expected. The funding was confirmed quickly after signing the documents.
except for Blen Alemu everyone just gave us the run around. We were told many times that thet had all the naccesary papers. Then aaafter not hearing from you. I contacted you to be informed that they needed such and such. This happened several times. I am so glad Blen Alemu got involved, because she made things happen.
Excellent, smooth, and very easy process! Highly recommend!
Every email or call was returned within 24 hours. Every question was answered, and it never seemed we were annoying out loan advisor. Overall, everything was great!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,782 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.