PENNYMAC

SHIDAN H. 

on Birdeye

5 years ago

The process felt clearly delineated and I was able to get my questions answered promptly. The refinance went according to the timeline I was indicated as well. Overall this experience was positive and I would recommend Penny Mac as a lender. 

LUCINDA A. 

on Birdeye

5 years ago

Overall my my experience exceeded my expectations 

Daniel H. 

on Birdeye

5 years ago

It was very easy. 

SHAMOUR J. 

on Birdeye

5 years ago

N/a 

HARRY M. 

on Birdeye

5 years ago

Give Blen a raise. She was such a great person to work with 

LUIGI M. 

on Birdeye

5 years ago

SMooth, fast, and easy process. 

TED L. 

on Birdeye

5 years ago

I do not like doing business using a central e-mail address and a general phone number rather than having the persons who you are dealing with direct e-mail and a direct line or extension. When I sent an e-mail. I really disliked having to call you general phone number for PennyMac and having to go through the computer system and wait forever (1/2 hr or longer) and then get redirected or put back on hold. 

TERRENCE C. 

on Birdeye

5 years ago

Thanks, goal was to reduce monthly payment, success. 

Bruce Staley J. 

on Birdeye

5 years ago

Great job