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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great service and attentiveness to our loan from Blen! Communications and status were very clear with updates weekly.
I was originally led to believe that since we originally got financing less then two years ago that we would most likely not have to have the property assessed again. After we started the process we were told it was required, even though we were refinancing with the same mortgage holder. Frankly, I was annoyed, especially during Covid 19. I felt it was not necessary and potentially dangerous, and just an attempt for more money to be paid out.
Great service!
Everyone was great,and helpful and courteous. Thank you.
The process felt clearly delineated and I was able to get my questions answered promptly. The refinance went according to the timeline I was indicated as well. Overall this experience was positive and I would recommend Penny Mac as a lender.
Overall my my experience exceeded my expectations
Having people on the same team actually communicate with each other would have made this a million times better. No one was on the same page and paid attention to the notes and requests documented by other people within Penny Mac. Makes it very hard for customer/client to refer anyone to them, would not want anyone to have to go through 3 months of lack of communication like we did.
No calls or emails back. Closing was not properly fixed and still waiting on calls. Not good service and do not advise using.
Very easy and fast closing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,791 reviews.
When is PENNYMAC open?
PENNYMAC is permanently closed.