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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All the reps were super helpful. Patient and talked through each step, stayed in touch and gave me regular updates, even smoothed out a few technical difficulties with e-signing.
Everything was communicated clearly and responses where fast and to the point
I do not like doing business using a central e-mail address and a general phone number rather than having the persons who you are dealing with direct e-mail and a direct line or extension. When I sent an e-mail. I really disliked having to call you general phone number for PennyMac and having to go through the computer system and wait forever (1/2 hr or longer) and then get redirected or put back on hold.
The entire experience was quick and very user friendly.
The refinance process was extremely easy. Spoke to the same 2 people on a consistent basis, which was nice. They kept me well informed and were easy to reach when I needed a question answered. Very painless process! Thanks guys!
Raven was awesome. She’s very knowledgeable. Thanks for everything!
The service was great and there was constant communication with our home lender officer. The process was a bit long but it was understandable due to current situation. I would recommend Pennymac to others for loan services.
I felt like I could not get in touch with anyone when I had a question about my rate being locked. I left messages and emails. Now I'm confused as to how to log into my account to pay the mortgage on December 1. I have not received any instructions on how to do so. I have only received emails about the loan being funded and funds electronically disbursed and now a survey twice. I was waiting until I got info on how to log on to my account with my new loan number and pay my mortgage bf comp
Closing with PennyMac was simple as 1, 2, 3 from start to finish. PennyMac has a great team ready and willing to process your loan request. Take advantage of these great rates.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.