PENNYMAC

4.4

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews

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Eric M.

5 years ago

Great customer service and everything clear

JOHN C.

5 years ago

Both Jason and Rachel were great from start to finish and made it a very enjoyable experience

Charles D.

5 years ago

This is our 4th mortgage w/PennyMac. Our 1st application (Jul 14) got lost. 2nd App on Jul 31 took until Oct 22 to close. Absolutely unacceptable. Escrow Dept messed up Property Tax (I'm 100% VA Disabled and submitted documentation 4 times showing I don't pay Property taxes). Closing docs continued in error, requiring 12-months property tax in escrow. Blen was fantastic in her efforts to correct and expedite the application. Engaged Craig Wood to finally move to closing.

Jonathan D.

5 years ago

The process was smooth, the closing date was as expected. The funding was confirmed quickly after signing the documents.

DALE U.

5 years ago

except for Blen Alemu everyone just gave us the run around. We were told many times that thet had all the naccesary papers. Then aaafter not hearing from you. I contacted you to be informed that they needed such and such. This happened several times. I am so glad Blen Alemu got involved, because she made things happen.

IVY B.

5 years ago

My overall experience with PennyMac was good. The closing date was longer than originally expected by 10 days, but otherwise everything went smoothly. Everyone who I interacted with throughout the process was helpful and knowledgeable. I would definitely recommend PennyMac.

Robert H.

5 years ago

Excellent, smooth, and very easy process! Highly recommend!

Mary C.

5 years ago

Rachel Harris made it great! She had such a pleasant and helpful attitude. I really appreciated having her to guide me through the process.

Stephanie S.

5 years ago

Went with pennymac, my previous loan officer neglected to communicate back to me on my inqiry regarding a new refi, her loss, pennymac's win. Was very pleased with how quickly my refi processed out, 3.25%, my lowest yet!!