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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good company !
More communication instead of the same repetitive email using covid as an excuse why there was no follow up .
Friendly customer service and excellent communication. Love PennyMac!
Everyone I worked with was great
Jacob was very helpful every time I called. Leann
This loan process took longer than expected but completely understand it was due to COVID-19 and the number of other customers wanting to also take advantage of the new lower interest rates. Blen was very pleasant to work with and empathetic to my slight frustrations on the delays. She served a good sounding board and provided very detailed status’ of my case. As always, I’m very pleased working with the staff of PennyMAC.
The loan processing agent was the only person that was helpful and attentive. The original loan officer messed up my documentation and was slow to respond (listing me as single when I submitted the application as married) the subsequent loan officer or some other persons messed up my closing amounts and delayed closing by a couple of weeks, and caused alot of undue stress trying to untangle the mess. Blem A’s profesionalism/customer service dedication was exemplary and exceeded expectations.
Great communication, prompt support, overall a great experiende
Communication could have been much better.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,789 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.