PENNYMAC

Leann S. 

on Birdeye

5 years ago

Jacob was very helpful every time I called. Leann 

CHARLES L. 

on Birdeye

5 years ago

The entire team was professional, friendly, and came across as vested in our success. The process was smooth, the portal made it easy to see what was needed from us and to upload required documentation. I would definitely use PennyMac again. 

Jeremiah R. 

on Birdeye

5 years ago

The loan processing agent was the only person that was helpful and attentive. The original loan officer messed up my documentation and was slow to respond (listing me as single when I submitted the application as married) the subsequent loan officer or some other persons messed up my closing amounts and delayed closing by a couple of weeks, and caused alot of undue stress trying to untangle the mess. Blem A’s profesionalism/customer service dedication was exemplary and exceeded expectations. 

Charles H. 

on Birdeye

5 years ago

Great communication, prompt support, overall a great experiende 

Jack W. 

on Birdeye

5 years ago

knowing my closing cost I thought it was under $2000 and it was above $3000 also don't know how much was applied to escrow 

AMY M. 

on Birdeye

5 years ago

great job by all :) 

Cindy Nicole R. 

on Birdeye

5 years ago

Communication could have been much better. 

Hadi V. 

on Birdeye

5 years ago

I think we got acceptable service as we at this cray time of Covid 19 

ANIVAL A. 

on Birdeye

5 years ago

Great experience, was always getting updated, and great communication.