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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great overall experience. We had a couple mix up some of my faults and others caused be wet sign signatures vs E-sign. I was very happy with the service communication was above what I expected. Great job PennyMac Team!!!
Quick and easy
Just very fast and easy
Great customer service, available for questions.
This was a great experience
Stick to the original closing date. Better communication.
The loan process took too long a lot of back and forth and misinformation given throughout process and hard to get in contact with anyone. Trying to then sneak in fees and have us come up with cash to close. Did not get documents to review priory to closing or in each step of the process.
Communication is vital and there was more than one occasion that it was difficult. Messages were not returned and attempts to speak to any other individual led to the same voicemail box over and over again. It also would seem that folks were not familiar with the VA loan process and we went back and forth between cleared for closing and not. Not until a call to a supervisor did we get it sorted out.
I thought that the people involved was always very polite and informative they always responded quickly to any questions that I had over all I was very pleased with all expects of the hold process THANK YOU BILLY & GEORGIE WISE
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,271 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.