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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication is vital and there was more than one occasion that it was difficult. Messages were not returned and attempts to speak to any other individual led to the same voicemail box over and over again. It also would seem that folks were not familiar with the VA loan process and we went back and forth between cleared for closing and not. Not until a call to a supervisor did we get it sorted out.
I thought that the people involved was always very polite and informative they always responded quickly to any questions that I had over all I was very pleased with all expects of the hold process THANK YOU BILLY & GEORGIE WISE
Service was great and very professional loan officer Everything worked out fine
I feel like it got stuck for a long time once all the documents and information were entered.
Good job
I had an awesome experience with my Refi through PennyMac. My original mortgage with PennyMac was in good standing, just wanted to take advantage of the lower rates. PennyMac was prompt and accurate through the whole process.
The overall process was very smooth.
Better communication. Quicker and more efficient process to find out cash to close. Didn’t find out exact amount until the day of closing which is unacceptable. Closed much later than expected. Monique never had any information.
As a long time client of PennyMac I continue to be thankful to be their customer!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,244 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.