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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every aspect of the signing were great,thanks.
I thought that Angew Wu & Rebekah gave me their A game from the start, Thank you both very much. Robert Sterling.
Monique was fabulous but unfortunately the company does not give her the band width to be able to perform her job correctly. It took over 4 and a half months to close the loan. Monique tried everything in her power to try and find out where the snag was in the process. I even spoke to her immediate boss that couldn't help the situation. In my opinion the entire process was a joke. Towards the end of the process there was another snag of an internal issue that took over 2 weeks to solve.
My closing cost estimate was not even close to how much I paid. The cost was double and I had no communication from you about it. I did not find out until the Notary told me the night before closing. AND no one bothered to tell me I needed to have a cashiers check for the closing. I had to make an emergency trip to the bank the morning of my closing. Communication was definitely lacking. Everyone I dealt with was very nice.
Closing documents were not explained in detail. Loan officer never reach out in a timely manner. I am not referring to Richard Kinsey. Loan process was terrible and unprofessional. Oh well!
The communication was just not there. I assumed it was because you all were just overwhelmed. I was given telephone number to call us. And he said he didn’t even notice, or didn’t work at the apartment anymore
Communication was clear, loan was closed in the amount of time they said it would be, and everyone was pleasant and helpful.
Very friendly and helpful through the process
Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,241 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.