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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We are very satisfied with the team that assisted us in closing on our home. They made it a very smooth process, and explained every little thing along the way. We're glad we chose PennyMac.
Every aspect of the signing were great,thanks.
I thought that Angew Wu & Rebekah gave me their A game from the start, Thank you both very much. Robert Sterling.
Monique was fabulous but unfortunately the company does not give her the band width to be able to perform her job correctly. It took over 4 and a half months to close the loan. Monique tried everything in her power to try and find out where the snag was in the process. I even spoke to her immediate boss that couldn't help the situation. In my opinion the entire process was a joke. Towards the end of the process there was another snag of an internal issue that took over 2 weeks to solve.
Closing documents were not explained in detail. Loan officer never reach out in a timely manner. I am not referring to Richard Kinsey. Loan process was terrible and unprofessional. Oh well!
The communication was just not there. I assumed it was because you all were just overwhelmed. I was given telephone number to call us. And he said he didn’t even notice, or didn’t work at the apartment anymore
Communication was clear, loan was closed in the amount of time they said it would be, and everyone was pleasant and helpful.
Very friendly and helpful through the process
Great experience!
PENNYMAC has a 4.6 star rating with 3,231 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.