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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Erik and Katelyn’s communication and interpersonal skills were through the roof! I have sent you folks 6 clients and all was based on the highly professional skills of both of these kind people. Kudos Penny Mac for creating an environment where young people like these can shine and truly show the caliber of your company. Thank You Kindly Bob Rubalcaba
Overall I had a disappointing experience due to multiple errors and lack of timely and accurate communication and poor staff knowledge. Every step of the process there were issues. Origination fees and loan amount changed without my knowledge. Loan officers did not know where or why certain charges and credits were occurring on my discloses. All of this led to my closing disclosure needing to be corrected over 5 times, the closing date having to be rescheduled twice. Unacceptable service.
I received the services I was looking for. A great company to work with.
I'm glad we chose to stay with PennyMac when refinancing our home. Exceeded all our expectations. Thx!
Everything was great
We are retired and on a fixed income so the rate we were able to get made us very happy with the refy process.
My wife and I had a great experience. Rebekah Letona was very professional and well organized. From start to finish, she did an outstanding job! I would recommend her to anyone.
The process was great except for having to reschedule the closing at our home. There was some trouble getting a notary. However, the one we wound up with was wonderful (Colleen)!
The beginning and middle parts of this process were great. Jerrica was a great communicator. The end of the process was where everything fell apart. The purpose of this refi was to pull out $10K in equity. This did not happen. All calls to the team were never returned. Very frustrating and disappointing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.