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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,244 reviews
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Robert R.'s profile image
Robert R. 
4 years ago

Erik and Katelyn’s communication and interpersonal skills were through the roof! I have sent you folks 6 clients and all was based on the highly professional skills of both of these kind people. Kudos Penny Mac for creating an environment where young people like these can shine and truly show the caliber of your company. Thank You Kindly Bob Rubalcaba 

Kristin F.'s profile image
Kristin F. 
4 years ago

It was pretty easy 

ANGELIA C.'s profile image
ANGELIA C. 
4 years ago

Overall I had a disappointing experience due to multiple errors and lack of timely and accurate communication and poor staff knowledge. Every step of the process there were issues. Origination fees and loan amount changed without my knowledge. Loan officers did not know where or why certain charges and credits were occurring on my discloses. All of this led to my closing disclosure needing to be corrected over 5 times, the closing date having to be rescheduled twice. Unacceptable service. 

SHARON B.'s profile image
SHARON B. 
4 years ago

I received the services I was looking for. A great company to work with. 

Fred Rossi J.'s profile image
Fred Rossi J. 
4 years ago

Overall easy and simple process to refinance. Outstanding service. 

Charles P.'s profile image
Charles P. 
4 years ago

Everything's went well.Very organized.Step by step.Very easy and in a timely manner. 

Jose S.'s profile image
Jose S. 
4 years ago

I'm glad we chose to stay with PennyMac when refinancing our home. Exceeded all our expectations. Thx! 

GREGORY A.'s profile image
GREGORY A. 
4 years ago

Being a current PennyMac customer I felt the process was extremely fast. The loan closed sooner than expected. Great experience. Thanks to all.. 

Kenneth L.'s profile image
Kenneth L. 
4 years ago

My wife and I had a great experience. Rebekah Letona was very professional and well organized. From start to finish, she did an outstanding job! I would recommend her to anyone.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,244 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.