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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was a very pleasant experience!
Overall a good experience but think it took to long to get final documents to sign and close.
Continuous communication. Only surprise was the Addendum to the Closing Documents.
The initial person who called me was so positive and encouraging. I thought the process would be fairly seamless. She made it sound so easy and quick. It was neither. The document fiasco was extremely stressful. I almost withdrew my application several times. There should and must be a simpler process. Ms. Bellamy was very helpful. She explained everything clearly and tried to understand my frustration. I feel certain I annoyed her sometimes but she remained professional.
My experience with PennyMac was absolutely professional and a great experience. I had no problem asking questions and having them resolved. Brandy made me feel like I was her number one customer and she guided me through the process of closing my refi.
Mr. Kinsey and Pennymac are incredible. They have created the most accurate and efficient mortgage process our family has ever experienced. Thanks
My closing cost estimate was not even close to how much I paid. The cost was double and I had no communication from you about it. I did not find out until the Notary told me the night before closing. AND no one bothered to tell me I needed to have a cashiers check for the closing. I had to make an emergency trip to the bank the morning of my closing. Communication was definitely lacking. Everyone I dealt with was very nice.
Closing documents were not explained in detail. Loan officer never reach out in a timely manner. I am not referring to Richard Kinsey. Loan process was terrible and unprofessional. Oh well!
Very friendly and helpful through the process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.