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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone at Pennymac made the process so very simple! They were more than happy to explain everything and were always professional, courteous and extremely pleasant! Thank you Pennymac!
Excellent service
Exceeded my expectations start to finish.
I had to keep checking on the loan when there were issues with documents like incorrect property taxes and incorrect fees listed. No call no show closing which made us have to track down everyone & do extra work. Issues: -Timely responses to emails about document errors (over 48hrs sometimes) -Timely response to voice messages about document errors (over 48hrs sometimes) -Loan officer did not address all of my questions which required me to respond again to check on issues with documents
Great communications and explanation of the processes. We closed in less then 45 days from day one! The stream line process was awesome!
James and Barbara were wonderful. At first, things seemed to be normal and easy to understand. However, after waiting for over 2 months, we began to become concerned. Barbara took my weekly calls of concern with patience and understanding. She did her best to answer my inquiries, so this is NOT a reflection on her customer service. The negative issues we experienced were having to wait a much longer period of time for the final approval than we expected and receiving little communication.
...
Everything was fine but 2 closings never happened, miscommunication from title co to loan processor. Finally closed on Dec 7 2020
PennyMac was wonderful, this refinance allowed me to save hundreds of dollars in my home loan each month. It was a pleasure working with them.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,259 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.