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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you
Excellent service
Exceeded my expectations start to finish.
I had to keep checking on the loan when there were issues with documents like incorrect property taxes and incorrect fees listed. No call no show closing which made us have to track down everyone & do extra work. Issues: -Timely responses to emails about document errors (over 48hrs sometimes) -Timely response to voice messages about document errors (over 48hrs sometimes) -Loan officer did not address all of my questions which required me to respond again to check on issues with documents
Great communications and explanation of the processes. We closed in less then 45 days from day one! The stream line process was awesome!
James and Barbara were wonderful. At first, things seemed to be normal and easy to understand. However, after waiting for over 2 months, we began to become concerned. Barbara took my weekly calls of concern with patience and understanding. She did her best to answer my inquiries, so this is NOT a reflection on her customer service. The negative issues we experienced were having to wait a much longer period of time for the final approval than we expected and receiving little communication.
...
Everything was fine but 2 closings never happened, miscommunication from title co to loan processor. Finally closed on Dec 7 2020
PennyMac was wonderful, this refinance allowed me to save hundreds of dollars in my home loan each month. It was a pleasure working with them.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,244 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.