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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There were two versions of the same form at closing. One told me I needed to bring $520 to closing, the other said $585. It was not a big deal to me, but I could see others upset about it. Everything is very convenient and questions were answered promptly!
The refinance process was so easy and communication from the lender was great! We appreciate all your hard work!
It was a very stress free experience. Thanks!
It was fast almost no paperwork. The closing was sooner than I expected. I love it
Barbara was wonderful and very patient answering all of my questions.
Great experience, I definitely use for my next loan!
We had great response and the closing was very fast. All the PennyMac customer service people were very knowledgable.
The customer service was painless, they explained everything every step ,they sent email to update you,and call every couple days to let you know any updates or to see if you had any questions.
When I was handed off from the loan agent (David) to the "loan team", Rebekah...it was explained this is to give the customer better responsiveness and a 1-stop shop experience to closing. Well, the service rep never had the latest info, so she was always either telling me something I knew from being on the portal, or having to "get back to me" after she spoke with the original agent, the closing team, you name it. I also was told there would be updates...there wasn't. Very disjointed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.