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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,259 reviews
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ADAM L.'s profile image
ADAM L. 
5 years ago

There were two versions of the same form at closing. One told me I needed to bring $520 to closing, the other said $585. It was not a big deal to me, but I could see others upset about it. Everything is very convenient and questions were answered promptly! 

Adam K.'s profile image
Adam K. 
5 years ago

The refinance process was so easy and communication from the lender was great! We appreciate all your hard work! 

FERNANDO M.'s profile image
FERNANDO M. 
5 years ago

It was fast almost no paperwork. The closing was sooner than I expected. I love it 

Roger F.'s profile image
Roger F. 
5 years ago

We had great response and the closing was very fast. All the PennyMac customer service people were very knowledgable. 

Heather G.'s profile image
Heather G. 
5 years ago

The customer service was painless, they explained everything every step ,they sent email to update you,and call every couple days to let you know any updates or to see if you had any questions. 

KAREN C.'s profile image
KAREN C. 
5 years ago

More communication with the title company 

DAVID S.'s profile image
DAVID S. 
5 years ago

Great experience 

Zachary B.'s profile image
Zachary B. 
5 years ago

Katelyn did a fantastic job staying on top of everything for us. Prior to her taking over our account we had waited about 2.5 months for things to move along. We probably would have never been able to actually finish this process without her incredible communication and clarity. Thank you, Katelyn, for helping us complete this process! You’re a rockstar! 

JENNIFER B.'s profile image
JENNIFER B. 
5 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,259 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.