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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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ADAM L.'s profile image
ADAM L. 
5 years ago

There were two versions of the same form at closing. One told me I needed to bring $520 to closing, the other said $585. It was not a big deal to me, but I could see others upset about it. Everything is very convenient and questions were answered promptly! 

Adam K.'s profile image
Adam K. 
5 years ago

The refinance process was so easy and communication from the lender was great! We appreciate all your hard work! 

Brian Tucker S.'s profile image
Brian Tucker S. 
5 years ago

Took a while with the demand for loans at this time, but overall the process was smooth with very good communication. 

Roger F.'s profile image
Roger F. 
5 years ago

We had great response and the closing was very fast. All the PennyMac customer service people were very knowledgable. 

Heather G.'s profile image
Heather G. 
5 years ago

The customer service was painless, they explained everything every step ,they sent email to update you,and call every couple days to let you know any updates or to see if you had any questions. 

Sean M.'s profile image
Sean M. 
5 years ago

Great experience. 

JACOB P.'s profile image
JACOB P. 
5 years ago

Our interactions with Marcia were always very pleasant, she was always very helpful and responsive. Any time we had a question, she was available to address those questions and concerns. We were very pleased with her help and her professionalism. 

REX F.'s profile image
REX F. 
5 years ago

Excellent experience from start to finish!! PennyMac brought their rate and closing costs down to match a competitor. At that point I was more than happy to stick with PennyMac. Thank you so much for making the process simple, keeping us informed, and saving us a ton of $$$!! 

JENNIFER B.'s profile image
JENNIFER B. 
5 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.