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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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Kim J.'s profile image
Kim J. 
on Birdeye

4 years ago

The whole process was wonderful I had a great experience with Penny Mack 

STEPHEN C.'s profile image
STEPHEN C. 
on Birdeye

4 years ago

Great help. 

James Key I.'s profile image
James Key I. 
on Birdeye

4 years ago

Fast. Friendly and professional service. 

JEFFREY S.'s profile image
JEFFREY S. 
on Birdeye

4 years ago

Using a competent title company would help. I tried to close this loan 6 time... technically it was 2 loans because I had to cancel it due to an incorrect legal description. I provided the correct one. The closing team still messed it up... over and over... and over. Incompetence is the only thing I can think of.  

Albert O.'s profile image
Albert O. 
on Birdeye

4 years ago

The individual processing our loan was timely, thorough, and attentive to our needs. She had a precise and clear answer for all of our questions and the entire process took less time than I anticipated. 

NICHOLAS F.'s profile image
NICHOLAS F. 
on Birdeye

4 years ago

Not at this time 

Jeffrey G.'s profile image
Jeffrey G. 
on Birdeye

4 years ago

Great service for my FHA streamline loan. Thank you much! 

Mark E.'s profile image
Mark E. 
on Birdeye

4 years ago

it was very rough start to the process. I had filled out the application online and then was put on hold for a long time and never received any information after that. Finally made a post about the poor customer service received and got a call from William Slater who sped the process along. It took over a month from start to finish. Shaitrice Culver then began working my loan and kept me informed of the process and how the loan was coming along. Good experience because of them. 

Latonya B.'s profile image
Latonya B. 
on Birdeye

4 years ago

My overall experience was great! I had no problem with the PennyMac Team, they were very thorough and helpful. PennyMac made me a happy homeowner. I personally like to thank the Loan officer Anthony Soto for walking me through the process, and Barbara Fernandez for making sure everything was together and answering all my questions. They work good together. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.