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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The whole process was wonderful I had a great experience with Penny Mack
Great help.
Fast. Friendly and professional service.
Using a competent title company would help. I tried to close this loan 6 time... technically it was 2 loans because I had to cancel it due to an incorrect legal description. I provided the correct one. The closing team still messed it up... over and over... and over. Incompetence is the only thing I can think of.
The individual processing our loan was timely, thorough, and attentive to our needs. She had a precise and clear answer for all of our questions and the entire process took less time than I anticipated.
Not at this time
Great service for my FHA streamline loan. Thank you much!
it was very rough start to the process. I had filled out the application online and then was put on hold for a long time and never received any information after that. Finally made a post about the poor customer service received and got a call from William Slater who sped the process along. It took over a month from start to finish. Shaitrice Culver then began working my loan and kept me informed of the process and how the loan was coming along. Good experience because of them.
My overall experience was great! I had no problem with the PennyMac Team, they were very thorough and helpful. PennyMac made me a happy homeowner. I personally like to thank the Loan officer Anthony Soto for walking me through the process, and Barbara Fernandez for making sure everything was together and answering all my questions. They work good together.
PENNYMAC has a 4.6 star rating with 3,231 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.