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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Barbara was awesome thru out tge entire process
From the first phone call and through out the loan refinance experience I received excellent customer service. Communication was clear and I was kept up to date with up to date through each step of the refinance process. I had accurate information given with no need to go back and resend any necessary additional information. My closing date and time frame fell right along with the information I was given. It was really nice and convenient to have the closing done in my home.
The process was super easy and fast.
The communication and fist response to my questions, and professionalism.
Using a competent title company would help. I tried to close this loan 6 time... technically it was 2 loans because I had to cancel it due to an incorrect legal description. I provided the correct one. The closing team still messed it up... over and over... and over. Incompetence is the only thing I can think of.
Very easy process and friendly staff
The communication process was amazing. I had a PennyMac representative checking on me every week to see if I had any questions. Quite frankly, I was very pleased that the representative was checking up on me. It made me feel special and made me feel that PennyMac truly cared that I was feeling comfortable about the overall process. The overall time frame from the initial application to the closing exceeded my expectations. I am glad I did not refi with someone else!
The individual processing our loan was timely, thorough, and attentive to our needs. She had a precise and clear answer for all of our questions and the entire process took less time than I anticipated.
Easy to work with for a seem less refi.
PENNYMAC has a 4.6 star rating with 3,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.