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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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John S.'s profile image
John S. 
on Birdeye

4 years ago

Never felt valued as a customer. Never felt like my opinion mattered. 

John L.'s profile image
John L. 
on Birdeye

4 years ago

The whole process took ALL of 3 months to complete. I was extremely patient. Barbara Fernandez was the only person that managed to get the process to come to a closing. Before talking with her, I was required to get bank documents that only come out at the end of the month. That was the last thing that happened at the end of the second month. I believe the first representative was new and that ended the first month poorly. Barbara Fernandez was god sent. I wanted to see if my bank could help.  

Calvin Reid J.'s profile image
Calvin Reid J. 
on Birdeye

4 years ago

Great process! 

Keith R.'s profile image
Keith R. 
on Birdeye

4 years ago

Great experience. 1 small snafu, but it was insignificant. Definitely great people to work with! 

ANDREW C.'s profile image
ANDREW C. 
on Birdeye

4 years ago

Both of the representatives I worked with on this Re-Fi were fantastic, they were Barbara Bellamy, and Vince Cooper. From beginning to end I felt I was in competent, helpful hands to guide me through the process. It really was seamless and went off without any issues. Thank you! 

CHAD D.'s profile image
CHAD D. 
on Birdeye

4 years ago

The Pennymac team made it an easy process and continued to keep me informed of the status. 

CAROL S.'s profile image
CAROL S. 
on Birdeye

4 years ago

Great job Katyln! 

EDWARD THARP J.'s profile image
EDWARD THARP J. 
on Birdeye

4 years ago

The speed of the loan was very good.  

DANIELLE H.'s profile image
DANIELLE H. 
on Birdeye

4 years ago

Feedback, updates, clear and concise information communicated throughout the process were lacking. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.