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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with working with. shatrice Culver was awesome. She kept me updated on the processing whether by phone or email from the beginning to the end. Her excellent customer service did not leave me anxious as how the process was going. I thank her for the follow-up even after closing. I rate her a 5 star.
No other comments
Great experience! Very personal. Everything was handled with in a timely matter. Thanks Penny Mac!
Outstanding service!
The customer service was great from the first call with my LO, Logan all the way up to funding. Logan looked at every scenario and found the best one to suit my needs at this time, his customer service was outstanding. Coming from this industry I'm very well aware of how critical communication is from start to finish and it was great! My Processor went over everything with me and answered all of my questions.
Process was extremely long. There was a lot of confusion as to what my final numbers were for the disclosure.
I have bought homes or re-financed over a dozen times and this was, by far, the smoothest process ever. I honestly thought I was forgetting things because it was too easy. I think this went from initial phone call to signing closing papers, at my kitchen table, in about 3 weeks. Incredible.
Very smooth
It was not stressful, but took a long time ,but we were updated every week ,so I would recommend Penny Mac to everyone !
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,276 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.