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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Outstanding service!
Process was extremely long. There was a lot of confusion as to what my final numbers were for the disclosure.
I have bought homes or re-financed over a dozen times and this was, by far, the smoothest process ever. I honestly thought I was forgetting things because it was too easy. I think this went from initial phone call to signing closing papers, at my kitchen table, in about 3 weeks. Incredible.
The process of refinancing our home loan with PennyMac was a good experience. However, I did not like the 3rd party loan closer. He 'demanded' that I wear a face mask instead of asking me politely. It is MY house and I could have setup an eight foot table as well as wear the mask. I did sanitize the chair and table portion that he used after he left my home.
It was not stressful, but took a long time ,but we were updated every week ,so I would recommend Penny Mac to everyone !
The loan processor, Mrs Wiggins was excellent. However. that title company, Old Republic was ridiculous.
There were several issues with scheduling and the title company. I don't hold Penny Mac completely responsible for the actions of the title company, but I found my self often being the direct conduit to the title company rather than Penny Mac. I'm currently assigned overseas with a seven hour time difference, as a result, I often received calls in the middle of the night, or closings were rescheduled because the title company was attempting to work with me rather than Penny Mac.
Experience was smooth and easy.
Excellent customer service thanks again
PENNYMAC has a 4.6 star rating with 3,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.