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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Jose P.'s profile image
Jose P. 
on Birdeye

4 years ago

Outstanding service! 

HEATHER H.'s profile image
HEATHER H. 
on Birdeye

4 years ago

Process was extremely long. There was a lot of confusion as to what my final numbers were for the disclosure. 

FRANK K.'s profile image
FRANK K. 
on Birdeye

4 years ago

I have bought homes or re-financed over a dozen times and this was, by far, the smoothest process ever. I honestly thought I was forgetting things because it was too easy. I think this went from initial phone call to signing closing papers, at my kitchen table, in about 3 weeks. Incredible. 

RONALD T.'s profile image
RONALD T. 
on Birdeye

4 years ago

The process of refinancing our home loan with PennyMac was a good experience. However, I did not like the 3rd party loan closer. He 'demanded' that I wear a face mask instead of asking me politely. It is MY house and I could have setup an eight foot table as well as wear the mask. I did sanitize the chair and table portion that he used after he left my home. 

Robert G.'s profile image
Robert G. 
on Birdeye

4 years ago

It was not stressful, but took a long time ,but we were updated every week ,so I would recommend Penny Mac to everyone ! 

WILLIAM N.'s profile image
WILLIAM N. 
on Birdeye

4 years ago

The loan processor, Mrs Wiggins was excellent. However. that title company, Old Republic was ridiculous. 

Brandon B.'s profile image
Brandon B. 
on Birdeye

4 years ago

There were several issues with scheduling and the title company. I don't hold Penny Mac completely responsible for the actions of the title company, but I found my self often being the direct conduit to the title company rather than Penny Mac. I'm currently assigned overseas with a seven hour time difference, as a result, I often received calls in the middle of the night, or closings were rescheduled because the title company was attempting to work with me rather than Penny Mac. 

AARON S.'s profile image
AARON S. 
on Birdeye

4 years ago

Experience was smooth and easy. 

PATRICIA B.'s profile image
PATRICIA B. 
on Birdeye

4 years ago

Excellent customer service thanks again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.