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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Just okay
Roshon explained it all to us. She was very professional and kind!
From phone call to closing the process was executed at light speed ... expedient and accurate. Exceeded my expectations.
other than the settlement co. showing up late for the signing i was very happy
Barbara was GREAT to work with. The loan process was quick and I am very pleased with the results.
Outside of the origination of my refinance application, the process thereafter was the worst. I was asked to choose a closing date. That date came and went, and no one realized the process hadn’t moved for over two weeks as I was told the reason was someone forgot to check a box. I chose a second date to find out the morning of that due to the holiday it didn’t allow 3 days in case I changed my mind. This and everything thereafter was unacceptable. I wished my mortgage was never sold to them.
It was a great experience refinancing with Penny-Mac, the loan team was superb as they answered my questions promptly...Great team, you have there...Salem, Pache, and the rest of the M.A.C Team for making the closing as earlier as possible. Thanks. V/R, M.A.O.
The PennyMac staff and associates were very professional and answer all my Questions and concerns expertly. They this refinance experience very easy. I’m glad I selected PennyMac.
Not one of my emails were answered through the whole process. I tried reaching out to Shay multiple times, especially the last day to get clarification, even tried to reach out to her manager with the number provided in her voice mail - which did not work. She was terrible - i would like a call from Customer Service regarding this closing. My husband is also going to reach out to the VA to let know know about the service received.
PENNYMAC has a 4.6 star rating with 3,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.