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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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ADAM S.'s profile image
ADAM S. 
on Birdeye

4 years ago

Just okay 

JEFFERY L.'s profile image
JEFFERY L. 
on Birdeye

4 years ago

Roshon explained it all to us. She was very professional and kind! 

John D.'s profile image
John D. 
on Birdeye

4 years ago

From phone call to closing the process was executed at light speed ... expedient and accurate. Exceeded my expectations. 

Terry S.'s profile image
Terry S. 
on Birdeye

4 years ago

other than the settlement co. showing up late for the signing i was very happy 

Karen T.'s profile image
Karen T. 
on Birdeye

4 years ago

Barbara was GREAT to work with. The loan process was quick and I am very pleased with the results. 

MICHELLE B.'s profile image
MICHELLE B. 
on Birdeye

4 years ago

Outside of the origination of my refinance application, the process thereafter was the worst. I was asked to choose a closing date. That date came and went, and no one realized the process hadn’t moved for over two weeks as I was told the reason was someone forgot to check a box. I chose a second date to find out the morning of that due to the holiday it didn’t allow 3 days in case I changed my mind. This and everything thereafter was unacceptable. I wished my mortgage was never sold to them. 

MICHAEL O.'s profile image
MICHAEL O. 
on Birdeye

4 years ago

It was a great experience refinancing with Penny-Mac, the loan team was superb as they answered my questions promptly...Great team, you have there...Salem, Pache, and the rest of the M.A.C Team for making the closing as earlier as possible. Thanks. V/R, M.A.O.  

James C.'s profile image
James C. 
on Birdeye

4 years ago

The PennyMac staff and associates were very professional and answer all my Questions and concerns expertly. They this refinance experience very easy. I’m glad I selected PennyMac. 

Geno J.'s profile image
Geno J. 
on Birdeye

4 years ago

Not one of my emails were answered through the whole process. I tried reaching out to Shay multiple times, especially the last day to get clarification, even tried to reach out to her manager with the number provided in her voice mail - which did not work. She was terrible - i would like a call from Customer Service regarding this closing. My husband is also going to reach out to the VA to let know know about the service received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.