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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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MICHAEL O.'s profile image
MICHAEL O. 
5 years ago

It was a great experience refinancing with Penny-Mac, the loan team was superb as they answered my questions promptly...Great team, you have there...Salem, Pache, and the rest of the M.A.C Team for making the closing as earlier as possible. Thanks. V/R, M.A.O. 

EDMUNDO T.'s profile image
EDMUNDO T. 
5 years ago

The direct number of contacting the assigned specialist Jericha works really great, including email exchanges of correspondences greatly help and the notary during closing, all made the whole process excellent. Thanks and keep up the great job! 

EDRICK B.'s profile image
EDRICK B. 
5 years ago

Great job 

Killian E.'s profile image
Killian E. 
5 years ago

cool 

Geno J.'s profile image
Geno J. 
5 years ago

Not one of my emails were answered through the whole process. I tried reaching out to Shay multiple times, especially the last day to get clarification, even tried to reach out to her manager with the number provided in her voice mail - which did not work. She was terrible - i would like a call from Customer Service regarding this closing. My husband is also going to reach out to the VA to let know know about the service received. 

Arnoldo G.'s profile image
Arnoldo G. 
5 years ago

Although we didn’t close on the appointed time and date, PennyMac made up for it in a very generous way. Which left us surprised, pleased & very happy. 

KARI G.'s profile image
KARI G. 
5 years ago

It was just very simple. the individual I spoke with on the phone at the beginning of the process was incredibly helpful and after that everything else was pretty easy. 

Jacqueline I.'s profile image
Jacqueline I. 
5 years ago

Very professional staff. 

IDIA C.'s profile image
IDIA C. 
5 years ago

Excellent experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.