This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Daniel was a big help! He kept me in the loop throughout the process. I did not have to produce much in the way of documentation since PennyMac was already my Mortgage service company. It was easy and fast.
Super fast process. Richard was easily accessible whenever I had a question.
Very quick and smooth process. PennyMac was great to work with. Katelyn Shea did a great job every step of the way.
I would highly recommend PennyMac for a Home Loan or Refi. I have been using them for awhile. Very easy application process. Will always go to them first. Mariann Quick did an excellent job. From start to finish. She was there to help.
Thanks
N/a
Ms. Wiggins flawlessly guided us thru the process. We are very happy with her customer service.
Multiple payoff demand statements were received causing confusion. Inaccurate loan info statement was received stating a higher payment than previous loan. Paperwork with notary included a cash out amount of over $250,000.00 which was incorrect and we would not sign. The notary attempted to call for clarification and was given an insufficient answer. Luckily, she located another document in the paperwork that was correct. Lots of conflicting documents were received.
I realize that PennyMac is really busy right now but there was some confusion on communication. The problem might have been that the calls from the company, specifically Mr. Rodriguez were blocked. Mr. Tate was able to get through and explain that may have been what happened. So, it may not have been Mr. Rodriguez fault at all. The actual reason I'm disappointed is that the closing documents said that I'd be getting back $200+ but the real case was that I had to Pay nearly $50.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,231 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.