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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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JEFFERY L.'s profile image
JEFFERY L. 
6 years ago

Roshon explained it all to us. She was very professional and kind! 

Terry S.'s profile image
Terry S. 
6 years ago

other than the settlement co. showing up late for the signing i was very happy 

Devon F.'s profile image
Devon F. 
6 years ago

It was a good experience and my loan officer was very helpful and attentive to my questions and needs 

WAYNE Mullen S.'s profile image
WAYNE Mullen S. 
6 years ago

Service was great 

James C.'s profile image
James C. 
6 years ago

The PennyMac staff and associates were very professional and answer all my Questions and concerns expertly. They this refinance experience very easy. I’m glad I selected PennyMac. 

Monica O.'s profile image
Monica O. 
6 years ago

Great Experience! 

Kevin W.'s profile image
Kevin W. 
6 years ago

Christina and Barbara were amazing to deal with. Especially Barbara who fought to get me a credit after the closing company couldn't keep the original closing date. And after I signed the closing disclosure that said I wouldn't need to bring anything to close I recieved two differant emails with two differant amounts that were needed to close two days before close. 

Robert N.'s profile image
Robert N. 
6 years ago

I had 2 versions of loan estimates, followed by 2 loan disclosures and the closing docs that I signed still had different numbers. A few days after closing I received yet another loan summary with a different total because the impound account was removed. I had to reconcile the numbers against my own spreadsheet each time, wasting hours of my time. I sent several emails with questions about the changes but never heard back. 

GREGORY J.'s profile image
GREGORY J. 
6 years ago

Ease of getting my refinance approval 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.