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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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AMANDA R.'s profile image
AMANDA R. 
on Birdeye

3 years ago

Kelsey was fantastic! She touched base every week to let me know where the process was. She was a pleasure to speak and work with. Always answered me questions and emails in a timely manner. Thank you Kelsey! 

SCOTT L.'s profile image
SCOTT L. 
on Birdeye

3 years ago

This process was fairly quick and painless and the closing was at our home which was great. 

MARK S.'s profile image
MARK S. 
on Birdeye

3 years ago

Other than Erika, the process bordered on ridiculous. The whole process took just about 4 months - and if I hadn't sent in several emails asking "what the $#&% is going on?", I'm not sure it would ever have happened. The frustrating part was that my existing loan was with PennyMac and has been for the past 9 years or so. On the positive side, Erika was very professional and I honestly think she started feeling sorry for me towards the end since it was taking so long. 

Nicholas R.'s profile image
Nicholas R. 
on Birdeye

3 years ago

Communication was not great while the application was being processed but once approved things were smooth and quick. Thank you 

Neelesh A.'s profile image
Neelesh A. 
on Birdeye

3 years ago

I loved the overall rates and process of the loan. Communication could be better and explanation can improve a little better. Overall I enjoyed working with everyone. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

3 years ago

Everything went smoothly and on time. 

DEVIN C.'s profile image
DEVIN C. 
on Birdeye

3 years ago

Friendly staff and I would recommend using PennyMac 

STEVEN R.'s profile image
STEVEN R. 
on Birdeye

3 years ago

N/A 

Alemnesh S.'s profile image
Alemnesh S. 
on Birdeye

3 years ago

Better communication, faster service, accurate documentation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.