PENNYMAC

Janet K. 

on Birdeye

4 years ago

Your employees were super however they time frame was less than desirable to say the least. I understand it all takes time but was longer than appropriate in my humble opinion. Great job otherwise. 

RICHARD U. 

on Birdeye

4 years ago

To whom it may concern: The staff was good. They are following the Byzantine rules. Rules which do not help the client understand the process; they frustrate with their redundancy. Regards, urbina 

Madison T. 

on Birdeye

4 years ago

No 

Phing L. 

on Birdeye

4 years ago

Better communication. Also wished I wasn't left alone in the dark at the time of closing and not know if and how much I would have to pay. 

Lisa B. 

on Birdeye

4 years ago

We were happy to be working with PennyMac. The loan process went smooth and the people we worked with were very kind and helpful. 

L S. 

on Birdeye

4 years ago

One coordinator and requestor for docuements. #2 closing did not go well due to errors in name disco eyed after the fact. #3 Fiesta closing agent destroyed my check Raton returning to me #4 see one closing agent was great,closing poor due to check destruction #5 numerous calls, texts, and follow ups by me not addressed get #6 lack of info regarding payment of existing mortgage due 12/01 of which Raveena Taylor was advised. Stated she would investigate no reply as of now. #7 loan 7006752347 

MICHAEL G. 

on Birdeye

4 years ago

Very clear and made a stressful process very easy. 

Kevin W. 

on Birdeye

4 years ago

this was a quick, simple and easy process for refinancing my loan. 

Kelly A. 

on Birdeye

4 years ago

Pleasant, professional staff, easy closing process with mobile notary sent to your home!