PENNYMAC

Darin L. 

on Birdeye

5 years ago

My experience was great with PennyMac. I refinanced and it was a quick and easy process. Clear communication with my refinance team. 

Janet K. 

on Birdeye

5 years ago

Your employees were super however they time frame was less than desirable to say the least. I understand it all takes time but was longer than appropriate in my humble opinion. Great job otherwise. 

John H. 

on Birdeye

5 years ago

👍🏻 

RICHARD U. 

on Birdeye

5 years ago

To whom it may concern: The staff was good. They are following the Byzantine rules. Rules which do not help the client understand the process; they frustrate with their redundancy. Regards, urbina 

CHUKWUMA I. 

on Birdeye

5 years ago

Overall great experience with my refinance . Closing took longer than expected but Kami Weber and her team worked really hard through the process to get me refinance at a great rate 

Phing L. 

on Birdeye

5 years ago

Better communication. Also wished I wasn't left alone in the dark at the time of closing and not know if and how much I would have to pay. 

DANIEL R. 

on Birdeye

5 years ago

Kyle McTighe did a great job keeping us posted on the status of the application. We have gone through the loan/refi process a number of times over the past 25 years and I do have to say, this was by far the easiest. What was great was that this process didn't create any stress on us. 

Renan A. 

on Birdeye

5 years ago

The team was very helpful and understood the importance of getting everything done on time. 

Cameron R. 

on Birdeye

5 years ago

I started this process end of June. It is now Dec and I just closed. This was an extremely stressful process and being pregnant as a first time mom during this did not help. We ended up spending 1,000 of extra dollars to make our mortgage go back to what we originally closed at when we bought the house. Max was great though. He was very helpful and understood my frustrations. As I have made known and stated. I would not recommend pennymac.