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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Janet K.'s profile image
Janet K. 
on Birdeye

3 years ago

Your employees were super however they time frame was less than desirable to say the least. I understand it all takes time but was longer than appropriate in my humble opinion. Great job otherwise. 

RICHARD U.'s profile image
RICHARD U. 
on Birdeye

3 years ago

To whom it may concern: The staff was good. They are following the Byzantine rules. Rules which do not help the client understand the process; they frustrate with their redundancy. Regards, urbina 

Madison T.'s profile image
Madison T. 
on Birdeye

3 years ago

No 

Phing L.'s profile image
Phing L. 
on Birdeye

3 years ago

Better communication. Also wished I wasn't left alone in the dark at the time of closing and not know if and how much I would have to pay. 

Lisa B.'s profile image
Lisa B. 
on Birdeye

3 years ago

We were happy to be working with PennyMac. The loan process went smooth and the people we worked with were very kind and helpful. 

L S.'s profile image
L S. 
on Birdeye

3 years ago

One coordinator and requestor for docuements. #2 closing did not go well due to errors in name disco eyed after the fact. #3 Fiesta closing agent destroyed my check Raton returning to me #4 see one closing agent was great,closing poor due to check destruction #5 numerous calls, texts, and follow ups by me not addressed get #6 lack of info regarding payment of existing mortgage due 12/01 of which Raveena Taylor was advised. Stated she would investigate no reply as of now. #7 loan 7006752347 

MICHAEL G.'s profile image
MICHAEL G. 
on Birdeye

3 years ago

Very clear and made a stressful process very easy. 

Kevin W.'s profile image
Kevin W. 
on Birdeye

3 years ago

this was a quick, simple and easy process for refinancing my loan. 

Kelly A.'s profile image
Kelly A. 
on Birdeye

3 years ago

Pleasant, professional staff, easy closing process with mobile notary sent to your home! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.