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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Had a bad experience with Jenny German and her supervisor Lewis Manley. (1) The loan was scheduled to close on NOV 17th. On November 16th I checked with settlement agent to confirm the appointment and found out that PennyMac had not informed them. Then I tried to contact Jenny and Lewis and they never got back to me. We took a day off for the closing and it was a waste. (2) My CD was revised before closing and I kept asking Jenny for a copy of it but did not receive.
My refinance with PennyMac went very well and was super easy. Other than providing my personal docs, they did all of the work and gave me a lower rate, reduced my loan term AND reduced my monthly payment!
The team was very great to work with, knowledgeable and responsive. Thank you!
Nothing in Kelly’s control, everything she did and handled was great. But the overall loan refinance took almost 3 months from initiating the request 8/26 to final close 11/19. That was 3 times as long as normal refinancing.
better communication. had some unanswered questions but escrow still proceeded.
Great experience
Macy was incredibly helpful, knowledgeable, and tactful during my the time she helped me with my re-finance. Thank you Macy!
It took a long time for the closure of the loan
Be truthful upfront on how long it takes to close the loan.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.