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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We understand that you can be impacted by the amount of request that come in. But from when we started the process with our loan officer, to the very end, there was little communication. We felt it was very cumbersome to have to speak to so many folks and after attempting to reach folks by phone or email, just took way to long to get a response to questions. So much more to go over but not enough area to type. The process just needs to be looked at and controlled better.
My experience with Penny Mac and the loan agents were phenomenal! A+ My closing was done earlier than expected which was great for us! They really exceeded our expectations. Thank you Penny Mac!
The refinancing experience was excellent because of Sirrena. She was very professional and kept constant communication with us through the whole process. We appreciate her and she should be publicly recognized. Thank you for making the process easy Sirrena. Your hard work and pleasant personality didn't go unnoticed. Keep up the great work and much success to you and your future! You represented PennyMac very well.
Great and prompt communication!! Smooth process and closing!
It was good but a few rough spots that were worked out.
It took a long time for the closure of the loan
5 stars, fabulous job !!!
The communication from the loan processor was really good and clear. She was calling me once a week keep me inform to how the process doin.
He did a great job. Thanks
PENNYMAC has a 4.5 star rating with 6,879 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.