PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
ANDREW V.'s profile image
ANDREW V. 
on Birdeye

3 years ago

We understand that you can be impacted by the amount of request that come in. But from when we started the process with our loan officer, to the very end, there was little communication. We felt it was very cumbersome to have to speak to so many folks and after attempting to reach folks by phone or email, just took way to long to get a response to questions. So much more to go over but not enough area to type. The process just needs to be looked at and controlled better. 

Anthony J.'s profile image
Anthony J. 
on Birdeye

3 years ago

My experience with Penny Mac and the loan agents were phenomenal! A+ My closing was done earlier than expected which was great for us! They really exceeded our expectations. Thank you Penny Mac! 

DAVID W.'s profile image
DAVID W. 
on Birdeye

3 years ago

The refinancing experience was excellent because of Sirrena. She was very professional and kept constant communication with us through the whole process. We appreciate her and she should be publicly recognized. Thank you for making the process easy Sirrena. Your hard work and pleasant personality didn't go unnoticed. Keep up the great work and much success to you and your future! You represented PennyMac very well. 

Derrick F.'s profile image
Derrick F. 
on Birdeye

3 years ago

Great and prompt communication!! Smooth process and closing! 

Jasper Warren J.'s profile image
Jasper Warren J. 
on Birdeye

3 years ago

It was good but a few rough spots that were worked out. 

Carolyn R.'s profile image
Carolyn R. 
on Birdeye

3 years ago

It took a long time for the closure of the loan 

TIMOTHY F.'s profile image
TIMOTHY F. 
on Birdeye

3 years ago

5 stars, fabulous job !!! 

Victor Pagan C.'s profile image
Victor Pagan C. 
on Birdeye

3 years ago

The communication from the loan processor was really good and clear. She was calling me once a week keep me inform to how the process doin. 

Debbie H.'s profile image
Debbie H. 
on Birdeye

3 years ago

He did a great job. Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.