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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with Penny Mac and the loan agents were phenomenal! A+ My closing was done earlier than expected which was great for us! They really exceeded our expectations. Thank you Penny Mac!
The refinancing experience was excellent because of Sirrena. She was very professional and kept constant communication with us through the whole process. We appreciate her and she should be publicly recognized. Thank you for making the process easy Sirrena. Your hard work and pleasant personality didn't go unnoticed. Keep up the great work and much success to you and your future! You represented PennyMac very well.
The overall communication was horrible. We received emails from many different people and never really knew who to get ahold of for questions. We ended up narrowing our contact points to Carmelita and John W. We ended up leaving a couple of messages for Carmelita's manager as well, since we could never get ahold of her. No surprise, but her manager never called us back either. We started the loan process on Sept 1st. We closed on 11/24 after many errors in the loan disclosure amounts.
Great and prompt communication!! Smooth process and closing!
Nick was clear in his communication.
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Great service and knowledgeable people.
It was good but a few rough spots that were worked out.
When I decided to refinance from the beginning to the end I was guided through thoroughly and was mad aware of what may occur during this process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.