This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kyle McTighe did a great job keeping us posted on the status of the application. We have gone through the loan/refi process a number of times over the past 25 years and I do have to say, this was by far the easiest. What was great was that this process didn't create any stress on us.
The team was very helpful and understood the importance of getting everything done on time.
My agent was amazing and very helpful. She answered all my questions and was extremely patient with me! She made the experience stress free!
It was a great experience.
Great Customer Service!
I am extremely grateful for the service I received from Max Mitchell. He made my experience stress and worry free with professionalism and real personality. The proactive communications and willingness to work late to accommodate my schedule needs is a old school personal touch. Also how you were able to assist and follow up with the closing scheduling mishap made the closing take place on time. I genuinely thank you and you sir deserve 5 stars alone!
We understand that you can be impacted by the amount of request that come in. But from when we started the process with our loan officer, to the very end, there was little communication. We felt it was very cumbersome to have to speak to so many folks and after attempting to reach folks by phone or email, just took way to long to get a response to questions. So much more to go over but not enough area to type. The process just needs to be looked at and controlled better.
The process went very smooth. It was almost all online and very quick. Everything was upfront and easy to know what was expected of me.
Services were provided as described and expectations were met!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.