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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The beginning of the process was positive and lots of communication the after that I could not get through to anyone. And when I did speak to someone. No one could answer any questions. We starterd our loan process on July 28, 2020 and did not close for a refi until November 28,2020 and we are not new customers have been with penny Mac since 2009. Communications were poor. And really felt as we were not customers but a bother really. So sorry we didn’t look around for another mortgage company
Molly was great to work with she was patient with me and explained the process when I had questions
Great experience
Macy was incredibly helpful, knowledgeable, and tactful during my the time she helped me with my re-finance. Thank you Macy!
It took a long time for the closure of the loan
There were several times it took awhile to get responses.
Everyone at Penny Mac was helpful, professional and courteous.
Although my loan didn't close in the expected time frame I do understand why it took longer. Nichole was great and was able to answer my questions each time I spoke to her. Giver her a promotion.
It was a delightful and professional experience, I was told upfront exactly how the process works which I found out to be very true. Thank you PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.