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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

3 years ago

Everything went very smoothly. Got weekly phone calls from Nick to update the loan status and whenever I had a question he got me an answer within 24 hours. Highly recommended. 

Anthony H.'s profile image
Anthony H. 
on Birdeye

3 years ago

It was a very easy and fast refinance of my mortgage at a lower rate . I would recommend Penny Mac 

YAMINA M.'s profile image
YAMINA M. 
on Birdeye

3 years ago

Thank you for the opportunity to refinance. 

JACOB G.'s profile image
JACOB G. 
on Birdeye

3 years ago

Nick was great and communicated regularly. Made the process an easy time! 

JOHN G.'s profile image
JOHN G. 
on Birdeye

3 years ago

Not sure what took an 8-12 week delay from application start to closing, other than PennyMac being backed up and slow with processing. 

Boyd D.'s profile image
Boyd D. 
on Birdeye

3 years ago

Never received an accurate amount of funds required to close. Still haven't received my closing documents. Still haven't received a refund check after having closed over 2 weeks ago (I did 3 loans at once with PennyMac). I don't think Nicole knows what she is doing - I had to ask for what amount of funds would be needed to close the loans - neither amount I was provided was correct. She seems to do the minimum required - I asked for my closing docs and she says that it's up to the closing compan 

Natalie N.'s profile image
Natalie N. 
on Birdeye

3 years ago

Nichole was not only a very knowledgeable and pleasant individual but she was always on top of every thing going on with my loan!! She always made sure I knew what was going on with my loan! 

Michael P.'s profile image
Michael P. 
on Birdeye

3 years ago

Refinance took 6 months which was not ideal but Pennymac resolved the issues and took care of my family and I. Thank You 

Debra H.'s profile image
Debra H. 
on Birdeye

3 years ago

Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.