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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Jeffrey B.'s profile image
Jeffrey B. 
5 years ago

Everything went very smoothly. Got weekly phone calls from Nick to update the loan status and whenever I had a question he got me an answer within 24 hours. Highly recommended. 

Jenna B.'s profile image
Jenna B. 
5 years ago

Helpful information & good stream of communication 

Gloria Vega M.'s profile image
Gloria Vega M. 
5 years ago

The process of refinancing was super smooth and everything was really clear. Really happy with the company and would definitely recommend. 

JOHN G.'s profile image
JOHN G. 
5 years ago

Not sure what took an 8-12 week delay from application start to closing, other than PennyMac being backed up and slow with processing. 

Boyd D.'s profile image
Boyd D. 
5 years ago

Never received an accurate amount of funds required to close. Still haven't received my closing documents. Still haven't received a refund check after having closed over 2 weeks ago (I did 3 loans at once with PennyMac). I don't think Nicole knows what she is doing - I had to ask for what amount of funds would be needed to close the loans - neither amount I was provided was correct. She seems to do the minimum required - I asked for my closing docs and she says that it's up to the closing compan 

Alvino M.'s profile image
Alvino M. 
5 years ago

Pennymac did a great job on our refi and made sure the whole process went smoothly. 

Debra H.'s profile image
Debra H. 
5 years ago

Great experience! 

Jorge C.'s profile image
Jorge C. 
5 years ago

Great customer service. 

CAMERON C.'s profile image
CAMERON C. 
5 years ago

Jenny was the nicest person I have dealt with over the phone in a long time. She is fantastic! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.