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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you.
Jason was very patient with answering my questions. He was always polite and informative. The process was fairly easy, even for a very analog me!
Quick and easy!
From beginning to end the process took 3 months. In that time four closings were scheduled. Three of the closings never happened due to issues of PennyMac not having documents ready. The disappointment was no one from PennyMac called to say the closing was put off leaving me to call and find out why. During the process the closing disclosure documents changed several times without my knowledge to also include having an incorrect disclosure when the closing finally happened.
Process was smooth and accurate
Everything was good, as expected. Thank you.
Simple process and great staff! Thanks Kelly Lang and Adam Key
While I am sure COVID had a lot do to with the gaps in communications. I had difficulty with detailed responses to questions and timely responses.
From the time I made the phone call about the loan to close, it all was very smooth. The MAC team communicated to me everything they needed and all I had to wait on was approval. They also kept me up to date with the closing. I would highly recommend Penny Mac to all of my friends.
PENNYMAC has a 4.5 star rating with 6,885 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.