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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Garrett S.'s profile image
Garrett S. 
5 years ago

Thank you. 

DEBRA B.'s profile image
DEBRA B. 
5 years ago

Jason was very patient with answering my questions. He was always polite and informative. The process was fairly easy, even for a very analog me! 

Michael Ridgeway J.'s profile image
Michael Ridgeway J. 
5 years ago

Quick and easy! 

John M.'s profile image
John M. 
5 years ago

From beginning to end the process took 3 months. In that time four closings were scheduled. Three of the closings never happened due to issues of PennyMac not having documents ready. The disappointment was no one from PennyMac called to say the closing was put off leaving me to call and find out why. During the process the closing disclosure documents changed several times without my knowledge to also include having an incorrect disclosure when the closing finally happened. 

Jeffrey K.'s profile image
Jeffrey K. 
5 years ago

Process was smooth and accurate 

Marina A.'s profile image
Marina A. 
5 years ago

Everything was good, as expected. Thank you. 

Jennifer A.'s profile image
Jennifer A. 
5 years ago

Simple process and great staff! Thanks Kelly Lang and Adam Key 

DANIEL J.'s profile image
DANIEL J. 
5 years ago

While I am sure COVID had a lot do to with the gaps in communications. I had difficulty with detailed responses to questions and timely responses. 

Blair C.'s profile image
Blair C. 
5 years ago

From the time I made the phone call about the loan to close, it all was very smooth. The MAC team communicated to me everything they needed and all I had to wait on was approval. They also kept me up to date with the closing. I would highly recommend Penny Mac to all of my friends. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.