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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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JACOB G.'s profile image
JACOB G. 
5 years ago

Nick was great and communicated regularly. Made the process an easy time! 

Natalie N.'s profile image
Natalie N. 
5 years ago

Nichole was not only a very knowledgeable and pleasant individual but she was always on top of every thing going on with my loan!! She always made sure I knew what was going on with my loan! 

Michael P.'s profile image
Michael P. 
5 years ago

Refinance took 6 months which was not ideal but Pennymac resolved the issues and took care of my family and I. Thank You 

Ernestine S.'s profile image
Ernestine S. 
5 years ago

Every time we needed to speak with Molly, We had to leave a message and did not know when we would get a call back. Once we received the call back she was on it. We received most of our answers from Anthony. Anthony is very sharp. called back quickly and answered our questions. 

Tyler S.'s profile image
Tyler S. 
5 years ago

Molly was phenomenal to work with and made the experience extremely simply. She is certainly an asset to your company. 

CHELSEA A.'s profile image
CHELSEA A. 
5 years ago

I sent in the same docs multiple times.My divorce was finalized 6/19, I have been sending in docs for my legal name change to PM since 7/19.After sending documents again,they still had my then married name on the docs.I even told the title co to make a new deed before signing (I have the emails) We stopped the signing.I was the one who got in touch with the title co to get answers and I passed it to PM (bc they hadn’t heard back) I felt like they didn’t try as hard as they could to close on time 

Narongchai J.'s profile image
Narongchai J. 
5 years ago

Five stars service Thanks 

Blair C.'s profile image
Blair C. 
5 years ago

From the time I made the phone call about the loan to close, it all was very smooth. The MAC team communicated to me everything they needed and all I had to wait on was approval. They also kept me up to date with the closing. I would highly recommend Penny Mac to all of my friends. 

Pavan Kumar R.'s profile image
Pavan Kumar R. 
5 years ago

Overall loan process was good. The closing time was longer than I anticipated. This seems to be due to volume of refinances and low rates. I appreciated weekly touch base on my loan while I waited for processing by underwriters. The closing agent didn't seem to have clear understanding of all the documents. However pennymac agent was able to answer my questions over the phone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.