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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pennymac did a great job on our refi and made sure the whole process went smoothly.
Great customer service.
Jenny was the nicest person I have dealt with over the phone in a long time. She is fantastic!
Every time we needed to speak with Molly, We had to leave a message and did not know when we would get a call back. Once we received the call back she was on it. We received most of our answers from Anthony. Anthony is very sharp. called back quickly and answered our questions.
Molly was phenomenal to work with and made the experience extremely simply. She is certainly an asset to your company.
I sent in the same docs multiple times.My divorce was finalized 6/19, I have been sending in docs for my legal name change to PM since 7/19.After sending documents again,they still had my then married name on the docs.I even told the title co to make a new deed before signing (I have the emails) We stopped the signing.I was the one who got in touch with the title co to get answers and I passed it to PM (bc they hadn’t heard back) I felt like they didn’t try as hard as they could to close on time
Five stars service Thanks
Jason was very patient with answering my questions. He was always polite and informative. The process was fairly easy, even for a very analog me!
Overall loan process was good. The closing time was longer than I anticipated. This seems to be due to volume of refinances and low rates. I appreciated weekly touch base on my loan while I waited for processing by underwriters. The closing agent didn't seem to have clear understanding of all the documents. However pennymac agent was able to answer my questions over the phone.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.