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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The positive personality of the representatives.
Michael Felton was Awesome!
Tiffany is who helped me threw the whole thing . I was waiting for a call back from another member who later I found out this person did not get back to me till I reached out to Tiffany and again not her department but she got me the help I needed . Please give this young lady a raise .
Regina and Rod were great. The service they provided was top notch. I felt like I was being treated by a boutique shop rather than a larger company. The refinance has literally transformed our lives and we are back into what I would call middle class territory. I hope rates stay low so we can look at refinancing again in the future.
My Mac team was great.
The process was good and fast but the closing was not done on the scheduled day because people did not come and I had to wait another week to do it, and not having someone to do the translations into Spanish did not make some things clear to me.
Nichole was very helpful. Whenever i did not understand something i could call and she would answer or get back to me within a few minutes. She was a tremendous help and very kind. She is a definite asset to your company
It was fairly great it wasn't the best I felt like the rude to many different people to work with and a couple times they had to get back to me on things that I don't think they were clear about it was about a 7 out of 10 total experience so I wouldn't call it great but it was a good experience
Communication was not good at all. I asked several times for an updated pre loan closure and never received it. Brittany was nice on phone, but didn't follow through with my requests. Sev my orginal loan officer did a great job however.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.