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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience.
There were many proms with the closing documents. It took me many calls to have it fixed. We were asked to supply multiple bank statements, insuring we had the money for closing costs to then having the amount just rolled into our mortgage. Was not happy about that
The loan processor being very patient on my thousand calls with my thousand questions. Emeldo worked quick to have my concerns addressed. For this I am very pleased with the service provided.
Process worked well w/exception of title company's inability to successfully get their closure CPA to show up. Originally sked for Friday, 16 Oct. Finally showed up on Tuesday 20 Oct. Not Brent's fault as he kept us informed and apologized profusely.
Smooth transaction
Could have used a little more patience and a warmer tone with me, sometime when dealing with elderly clients you should try to make them feel that they are important .
The PennyMac team worked effortlessly with me. They communicated with me very well. They kept me informed of where my loan was at during the process. When I emailed, I would get a response or a call within 24 hrs. The uploading of the documents was easy as well.
The pennymac team was very supportive and they constantly checked on me to see if everything was okay. Thank you Pennymac!
very good experience
PENNYMAC has a 4.5 star rating with 6,885 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.