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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Raymond L.'s profile image
Raymond L. 
6 years ago

Great experience. 

Brian H.'s profile image
Brian H. 
6 years ago

There were many proms with the closing documents. It took me many calls to have it fixed. We were asked to supply multiple bank statements, insuring we had the money for closing costs to then having the amount just rolled into our mortgage. Was not happy about that 

Elaine S.'s profile image
Elaine S. 
6 years ago

The loan processor being very patient on my thousand calls with my thousand questions. Emeldo worked quick to have my concerns addressed. For this I am very pleased with the service provided. 

William C.'s profile image
William C. 
6 years ago

Process worked well w/exception of title company's inability to successfully get their closure CPA to show up. Originally sked for Friday, 16 Oct. Finally showed up on Tuesday 20 Oct. Not Brent's fault as he kept us informed and apologized profusely. 

Shawn N.'s profile image
Shawn N. 
6 years ago

Smooth transaction 

Theresa M.'s profile image
Theresa M. 
6 years ago

Could have used a little more patience and a warmer tone with me, sometime when dealing with elderly clients you should try to make them feel that they are important . 

Elizabeth F.'s profile image
Elizabeth F. 
6 years ago

The PennyMac team worked effortlessly with me. They communicated with me very well. They kept me informed of where my loan was at during the process. When I emailed, I would get a response or a call within 24 hrs. The uploading of the documents was easy as well. 

Janice S.'s profile image
Janice S. 
6 years ago

The pennymac team was very supportive and they constantly checked on me to see if everything was okay. Thank you Pennymac! 

RICHARD J.'s profile image
RICHARD J. 
6 years ago

very good experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.