PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

3 years ago

Overall the rate was good and PennyMac matched a competitor with lower closing costs. I really don’t like have to go through the formal application process to get an estimate. Also after the match was complete I didn’t see an updated closing statement until a week or so before closing. At which point I had some requests on the cash back at closing. I would just prefer with any change to issue a new closing statement. 

Wade Y.'s profile image
Wade Y. 
on Birdeye

3 years ago

Glenn M was terrible to work with. The communication was terrible and the refinance process dragged on for almost four months when it shouldnt have taken more than two. Thankfully Exavier stepped in to get things moving or I would most likely still be sitting and waiting to hear they need more documents for some new unneeded reason. 

Dustin M.'s profile image
Dustin M. 
on Birdeye

3 years ago

Great 

MATTHEW B.'s profile image
MATTHEW B. 
on Birdeye

3 years ago

Excellent service! 

Eleanor B.'s profile image
Eleanor B. 
on Birdeye

3 years ago

Great experience 

JOSHUA S.'s profile image
JOSHUA S. 
on Birdeye

3 years ago

Great customer service! I recommend to anyone. 

SAUL S.'s profile image
SAUL S. 
on Birdeye

3 years ago

My experience with Jenny was awesome! Jenny was very helpful and the process went smooth. She always had answers to my questions, always returned my phone calls and also kept me updated from beginning to the end. 

KENNETH P.'s profile image
KENNETH P. 
on Birdeye

3 years ago

Easy to deal with. No back and forth on data requests. 

FABIEN M.'s profile image
FABIEN M. 
on Birdeye

3 years ago

I’m grad do be Pannymac Custom . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.