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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good service
I thoroughly enjoyed working with Brittany Claypool throughout the refinance process. She was very personable, was knowledgeable, clearly explained things, and was prompt in her replies. She is definitely an asset to the PennyMac company.
My loan officer was just excellent. Refinancing my home ran so smoothly. Shout out to him for an amazing job.
There were only two saving grace when working with PENNYMAC. Kami was awesome and she made the whole horrible experience a bit bearable. She needs to be recognized for putting up with my frustration. First, the portal suck. It doesn't updated after I uploaded the documents. I didn't get any confirmation if the document was acceptable or not. I don't know when the closing date until I called Kami. I would never recommend PennyMac to another living soul. There are many choices and NEVER Pen
Easy and helpful the entire time
Carmelita was patient and kindly answered some of my repeat questions without hesitation. She was personable and professional throughout the entire process. I’m thankful she was the one who answered my initial call and I would absolutely recommend her to a friend or family member! Thank you, Kim Petrie
Our loan officers Jazmyne and Vincent were awesome!! Jazmyne was in constant communication with us and was so patient!!
We were told we needed a witness to be at our closing in addition to my spouse and I. Asked a family member to attend, which was a big inconvenience. Only to be told by the notary that we did not need a witness and it was a waste for them to be here. Our notary was late to the closing, however they did text and communicate they were running late. 10 minutes before they arrived, notary requested a copy of our drivers licenses. This was the first time anyone said to have these prepared.
Exavier and Carmelita followed up with me on every step and made sure I had a smooth experience working and closing the loan with Pennymac. A big thank you to both if them!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.