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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Alexandra R.'s profile image
Alexandra R. 
5 years ago

Erica was awesome! Thanks for all the help. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
5 years ago

Good service 

Alicia G.'s profile image
Alicia G. 
5 years ago

I thoroughly enjoyed working with Brittany Claypool throughout the refinance process. She was very personable, was knowledgeable, clearly explained things, and was prompt in her replies. She is definitely an asset to the PennyMac company. 

SHELIA M.'s profile image
SHELIA M. 
5 years ago

My loan officer was just excellent. Refinancing my home ran so smoothly. Shout out to him for an amazing job. 

Dan T.'s profile image
Dan T. 
5 years ago

There were only two saving grace when working with PENNYMAC. Kami was awesome and she made the whole horrible experience a bit bearable. She needs to be recognized for putting up with my frustration. First, the portal suck. It doesn't updated after I uploaded the documents. I didn't get any confirmation if the document was acceptable or not. I don't know when the closing date until I called Kami. I would never recommend PennyMac to another living soul. There are many choices and NEVER Pen 

Kimberly P.'s profile image
Kimberly P. 
5 years ago

Carmelita was patient and kindly answered some of my repeat questions without hesitation. She was personable and professional throughout the entire process. I’m thankful she was the one who answered my initial call and I would absolutely recommend her to a friend or family member! Thank you, Kim Petrie 

Troy E.'s profile image
Troy E. 
5 years ago

We were told we needed a witness to be at our closing in addition to my spouse and I. Asked a family member to attend, which was a big inconvenience. Only to be told by the notary that we did not need a witness and it was a waste for them to be here. Our notary was late to the closing, however they did text and communicate they were running late. 10 minutes before they arrived, notary requested a copy of our drivers licenses. This was the first time anyone said to have these prepared. 

Kyle L.'s profile image
Kyle L. 
5 years ago

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Dennis M.'s profile image
Dennis M. 
5 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.