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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was comfortable doing business with a company we knew and trusted with our home mortgage.
Closing cash to close amount was incorrect and both Carmelita and her direct manager, Louis, failed to communicate the correct amount of closing that needed to be completed for the notary meeting. Lack of communication was very poor.
Great work
Very happy customer! The process was straight-forward and I received an exceptional rate... thank you!
Regina was great to work with and always made sure touch base with us every week to keep us updated on our loan status, even if there were no new updates. She addressed all of our concerns in a timely manner and was very professional throughout the entire process. Even though turn times were extended due to the volume she always made sure to let us know that our file was being worked on and was sensitive to our timeline. 5 stars!
We were able to Get a great rate for our refinance. The PennyMac team was very responsive to our questions during the process. We were able to submit everything virtually and let their team take care of the rest. They even set up a lawyer to meet us at our house for closing, which made it easy to schedule.
Raveena was amazing through the whole process, if it wasn't for her I would have stopped my loan application as the entire process was terrible with the exception of Raveena. She was timely, responsive and professional. The loan didn't close quickly because of an archaic process with way to many hands in the pot and not enough note taking in other departments. Again Raveena saved this loan and me as a customer because of her grit, professionalism, and knowledge of the process.
Great customer service
5 star experience very easy and smooth process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.