PENNYMAC

Dale B. 

on Birdeye

6 years ago

Easy process. Great experience. 

JAMES P. 

on Birdeye

6 years ago

Got a good rate and easy close. 

ARTURO Dynes J. 

on Birdeye

6 years ago

Our loan officers Jazmyne and Vincent were awesome!! Jazmyne was in constant communication with us and was so patient!! 

Troy E. 

on Birdeye

6 years ago

We were told we needed a witness to be at our closing in addition to my spouse and I. Asked a family member to attend, which was a big inconvenience. Only to be told by the notary that we did not need a witness and it was a waste for them to be here. Our notary was late to the closing, however they did text and communicate they were running late. 10 minutes before they arrived, notary requested a copy of our drivers licenses. This was the first time anyone said to have these prepared. 

Dinesh S. 

on Birdeye

6 years ago

Exavier and Carmelita followed up with me on every step and made sure I had a smooth experience working and closing the loan with Pennymac. A big thank you to both if them! 

Hung D. 

on Birdeye

6 years ago

1. Shorten the time or clearly layout the process/time frame. Length of time from loan application to closing was 10 weeks without any reasons, 2. Better response time, The MAC Team concept was a joke. However, J. Kneeland was the exception. 3. Better QC,. Closing was cancelled at last minute due to an error by the final reviewer. Had to rescchedule. 4. Better QC, Final disclosure was not sent until the day of closing and numbers didn't match at signing time. 

Kyle L. 

on Birdeye

6 years ago

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Dennis M. 

on Birdeye

6 years ago

... 

Angelina E. 

on Birdeye

6 years ago

Definitely met all my expectations. My loan closed in 60 days and I was always kept informed with the status of my loan. Great customer service was provided. Would definitely recommend.