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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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Dale B.'s profile image
Dale B. 
5 years ago

Easy process. Great experience. 

JAMES P.'s profile image
JAMES P. 
5 years ago

Got a good rate and easy close. 

Austin W.'s profile image
Austin W. 
5 years ago

Very easy process. 

Antonia H.'s profile image
Antonia H. 
5 years ago

Great because you were all so so polite and so helpful 😊 thank you 

Jessica R.'s profile image
Jessica R. 
5 years ago

I had a great experience with my refinance. Everything went smooth and everyone was very friendly. 

CHANDRA N.'s profile image
CHANDRA N. 
5 years ago

. 

DERICK D.'s profile image
DERICK D. 
5 years ago

The overall process took less than 6 weeks from initial discussions on refinancing. Overall the PennyMac team was straightforward and easy to work with. 

Lisa C.'s profile image
Lisa C. 
5 years ago

Communication on next steps was very good. 

ABDELNOUR B.'s profile image
ABDELNOUR B. 
5 years ago

Been to the process before it was easy , smooth. This time around felt abandoned, no guidance , no communication , no respect for my requests and treated poorly from A to Z. Coronavirus cannot ne use as an excuse to not provide customer service and accurate information especially during such an important process like refinancing. I felt like no one enjoy working at penny Mac and made the customer suffer. 4 months process ridiculous 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.