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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone communicated very clearly and promptly. We closed 2 weeks earlier than expected. Thank you!
Na
Kelly was really helpful, quick and easy to work with. Great experience over all.!
N/A
My experience was overall great. The only issue is initially I was told 45 days and it took closer to 90 days. Other than that, great experience. Raveena Taylor is the one who clarified the process and the expected timeframe. Specifically my experience with Raveena Taylor, she was on point. Communicated with me effectively and a timely manner.
Everything was smooth and felt easy because the PennyMac staff did the work well, efficiently, and clearly. We are thankful for such a smooth process!
In the middle of my loan process, the processing agent (Julie), was fired/quit. I was in communication limbo for 8 days before I found out my loan had been passed onto Kyle. Even after the loan was given to the new processing agent (Kyle), I had to reach out to him first and he was very difficult to get ahold of. When I finally did get ahold of him, he was very rude and full of excuses. Ultimately I had my account elevated and closed the loan with Chakeeta Adams (the supervisor).
Faster reference than I had expected.
Kelsey was an absolute pleasure to have in this process, she was very timely and informative, and made the refinance swift and easy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.