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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went ahead of schedule.
The process went by pretty quick although I feel like they could return inquiries via email in a more timely manner. Overall it was a good experience
Better communication, the rep was rude towards the end. Like I was a burden for asking questions. Still let with alot of uncertainty. Just unfamiliar with some of these processes.
Prompt and easy closing
This is great experience considering the pandemic. I’m very happy with the process.
Communication was very good, start to finish.
Closing was a breeze. It was done at my home so I did not have to go anywhere.
The team who were working for the processing of my application did a great job. They made everything easy for me from the start to finish. They were always providing weekly updates regarding the status of my application. I had a great experience with PennyMac, and I’m so grateful for all of their support.
We did not have contact with hardly anyone until Erica took over our account process. We went from getting no answers at all to her contacting us and we closed within 2 weeks with her help. I was not even getting responses back on my e-mails until she stepped in. Erica seems to be very knowledgeable and helpful to her customers. I would give her a 10, but the experience prior to her helping would probably be a 4. Whatever you do keep her happy and working for you. She is a real asset.
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.