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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would always say just okay, there is no way to make a loan refi a great experience. It’s a drag that requires lots of searching for paperwork. It isn’t realistic to expect a great process. I would rate it higher if I’d had a weekly report of the way things were going even if it was just a Hi, we know you’re waiting and haven’t forgotten you. Also I detest filling out surveys and dislike the pressure I imagine you’re applying to people who often don’t have control over all the processes
Thank you PennyMac for all your help processing my loan. Shout out to Antonio Torres nmls id#35953 for always updating me every week via email and sometimes call or leave on voice mail. It really gives peace of mind and a lot of hope and confidence for us. Thank you for giving me back my hope that this loan will get approve and it did. Thank you of course to Art Tate, he started this loan, very helpful and patiently help me with all the questions
The first time I went through the closing process it was absolutely frustrating. The same documents were requested more than once, I would not hear from my loan officer, overall a horrible experience. The second time around was definitely a different experience. Never requested for the same documents, would send regularly emails to let me know where I am during the process.
Great experience.
The streamline refinance process was very simple and fast. My loan officer, Kyle McTighe, was very professional and made the process a success.
Overall smooth experience. Rates were explained better than other lenders. Would use again
Soild service.
No complaints, Top Notch Job from everyone!
With Penny Mac the refinance process was quick and easy.
PENNYMAC has a 4.5 star rating with 6,886 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.