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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Sandra K.'s profile image
Sandra K. 
on Birdeye

3 years ago

I would always say just okay, there is no way to make a loan refi a great experience. It’s a drag that requires lots of searching for paperwork. It isn’t realistic to expect a great process. I would rate it higher if I’d had a weekly report of the way things were going even if it was just a Hi, we know you’re waiting and haven’t forgotten you. Also I detest filling out surveys and dislike the pressure I imagine you’re applying to people who often don’t have control over all the processes 

Mary L.'s profile image
Mary L. 
on Birdeye

3 years ago

Cheree followed through with everything she said. When I didn’t understand why a specific request was made, she patiently explained it. I appreciate the service. 

Marlene M.'s profile image
Marlene M. 
on Birdeye

3 years ago

Thank you PennyMac for all your help processing my loan. Shout out to Antonio Torres nmls id#35953 for always updating me every week via email and sometimes call or leave on voice mail. It really gives peace of mind and a lot of hope and confidence for us. Thank you for giving me back my hope that this loan will get approve and it did. Thank you of course to Art Tate, he started this loan, very helpful and patiently help me with all the questions 

Andrew H.'s profile image
Andrew H. 
on Birdeye

3 years ago

Great experience. 

Terra T.'s profile image
Terra T. 
on Birdeye

3 years ago

Overall smooth experience. Rates were explained better than other lenders. Would use again 

Jeremy F.'s profile image
Jeremy F. 
on Birdeye

3 years ago

No complaints, Top Notch Job from everyone! 

Spencer A.'s profile image
Spencer A. 
on Birdeye

3 years ago

With Penny Mac the refinance process was quick and easy. 

Patricio V.'s profile image
Patricio V. 
on Birdeye

3 years ago

The service I received from PennyMac through Emeldo Munoz was simply great. Emeldo Munoz delivered an excellent customer service. The refinancing process run smoothly and Emeldo took care of it in a very professional, helpful and efficient way even after the closing process. I definitely will recommend PennyMac to my friends and extended family! Thanks PennyMac! Thanks Emeldo Munoz! 

CLARENCE B.'s profile image
CLARENCE B. 
on Birdeye

3 years ago

The two ladies that I was dealing with was amazing! They went above and beyond at all times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.