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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Lonnie M.'s profile image
Lonnie M. 
6 years ago

The consistant professionalism and support. Tks and be blessed 

DONALD Buckram J.'s profile image
DONALD Buckram J. 
6 years ago

Jenny was very helpful. 

Kathrine G.'s profile image
Kathrine G. 
6 years ago

I began the process with John Kimble and then went on to Kelly Lange for my refinance. Both people were friendly and good communicators. Kelly made sure we could close on the weekend to accommodate my and my husband's work schedules. I really appreciated the great service. 

Margaret M.'s profile image
Margaret M. 
6 years ago

Just felt like the closing process wasn’t communicated. She said I could wire the money but no help at closing with how to wire or a timeline for how long I had until I could wire the money. 

Melinda I.'s profile image
Melinda I. 
6 years ago

Choosing PennyMac for my refinance was an incredibly unexpected fantastic decision! I knew nothing about the company but was done with the big corporate negative bank experience. With PennyMac I immediately knew I was in the best possible hands from the start of my loan application to funding of my loan. I appreciated the highly professional, competent, knowledgeable, personable customer care I received from Nichole Littleon! PennyMac is clearly the only choice. Thank you! 

JOHN P.'s profile image
JOHN P. 
6 years ago

Nothing isn't going to be done with these useless surveys. I doubt anyone even reads them!! I've already communicated all the issues and my grievances with multiple parties within PennyMac. I would NOT recommend friends and family of them! 

Joanna S.'s profile image
Joanna S. 
6 years ago

Excellent professionalism from tje beginning to the end. Mr. Jonathan Warren , who helped from the beginning with the application , and the website was very patient and kind. More than once, I was getting frustrated over the instructions. He told me to listen to him and be patient. When I called the team, Macy always answered my questions. and the entire team did a fantastic job. Thanks. 

MACCUILINN C.'s profile image
MACCUILINN C. 
6 years ago

K 

Tanya R.'s profile image
Tanya R. 
6 years ago

Kyle did an amazing job explaining everything to me. He answered all my question and help my understand everything!! Thanks for making this process a smooth and stressful free one!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.