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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Lewis Calisti J.'s profile image
Lewis Calisti J. 
on Birdeye

3 years ago

Erica was very helpful with my many questions about navigating thru the on line hurdles. Thank you for all your help Erica. 

Kamara S.'s profile image
Kamara S. 
on Birdeye

3 years ago

If it was not for Michael I would have walked away from PennyMac and refinance with another company. On the day of my closing I signed a CD I had not seen before. I was told different amounts for cash to close multiple times and the title company knew more about what was happening than I did. The communication for the other departments within PennyMac is very poor 

Kathrine G.'s profile image
Kathrine G. 
on Birdeye

3 years ago

I began the process with John Kimble and then went on to Kelly Lange for my refinance. Both people were friendly and good communicators. Kelly made sure we could close on the weekend to accommodate my and my husband's work schedules. I really appreciated the great service. 

ASHLE B.'s profile image
ASHLE B. 
on Birdeye

3 years ago

The whole process went smooth. I was advised how the process would go and everything was done as I was advised. All the people I spoke with were efficient and accurate. I was so happy I was able to get a lower payment for my monthly mortgage!!!! 

JOHN P.'s profile image
JOHN P. 
on Birdeye

3 years ago

Nothing isn't going to be done with these useless surveys. I doubt anyone even reads them!! I've already communicated all the issues and my grievances with multiple parties within PennyMac. I would NOT recommend friends and family of them! 

Joanna S.'s profile image
Joanna S. 
on Birdeye

3 years ago

Excellent professionalism from tje beginning to the end. Mr. Jonathan Warren , who helped from the beginning with the application , and the website was very patient and kind. More than once, I was getting frustrated over the instructions. He told me to listen to him and be patient. When I called the team, Macy always answered my questions. and the entire team did a fantastic job. Thanks. 

Bennie W.'s profile image
Bennie W. 
on Birdeye

3 years ago

A+ loan experience done at home, thanks 

CARLA P.'s profile image
CARLA P. 
on Birdeye

3 years ago

PennyMac was very professional and prompt throughout the entire loan refinancing process. Every question I had was answered quickly and clearly. We would definitely recommend! 

MONIQUE R.'s profile image
MONIQUE R. 
on Birdeye

3 years ago

Brittany and Quintrell were both great to work with. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.