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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If it was not for Michael I would have walked away from PennyMac and refinance with another company. On the day of my closing I signed a CD I had not seen before. I was told different amounts for cash to close multiple times and the title company knew more about what was happening than I did. The communication for the other departments within PennyMac is very poor
The professionals at PennyMac were terrific to work with.
My responses are not fair to Jenny as she was amazing to work with. My issues was how I was lied to by another PennyMac Rep when Jenny took a day off and just ruined my experience. Then no one could tell me what my actual closing costs would be as it swung by $1,500. So at the end of the day I enjoyed working with Jenny and that is the only reason why I am saying I had a great experience. seems there are internal issues with PennyMac that are very obvious and hinders Jenny from excelling.
The whole process went smooth. I was advised how the process would go and everything was done as I was advised. All the people I spoke with were efficient and accurate. I was so happy I was able to get a lower payment for my monthly mortgage!!!!
A+ loan experience done at home, thanks
The team was great and answered any questions I had.
PennyMac was very professional and prompt throughout the entire loan refinancing process. Every question I had was answered quickly and clearly. We would definitely recommend!
Very pleased. 5 out of 5.
Brittany and Quintrell were both great to work with. Thank you.
PENNYMAC has a 4.5 star rating with 6,885 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.