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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Kamara S.'s profile image
Kamara S. 
6 years ago

If it was not for Michael I would have walked away from PennyMac and refinance with another company. On the day of my closing I signed a CD I had not seen before. I was told different amounts for cash to close multiple times and the title company knew more about what was happening than I did. The communication for the other departments within PennyMac is very poor 

Michael M.'s profile image
Michael M. 
6 years ago

The professionals at PennyMac were terrific to work with. 

Dennis B.'s profile image
Dennis B. 
6 years ago

My responses are not fair to Jenny as she was amazing to work with. My issues was how I was lied to by another PennyMac Rep when Jenny took a day off and just ruined my experience. Then no one could tell me what my actual closing costs would be as it swung by $1,500. So at the end of the day I enjoyed working with Jenny and that is the only reason why I am saying I had a great experience. seems there are internal issues with PennyMac that are very obvious and hinders Jenny from excelling. 

ASHLE B.'s profile image
ASHLE B. 
6 years ago

The whole process went smooth. I was advised how the process would go and everything was done as I was advised. All the people I spoke with were efficient and accurate. I was so happy I was able to get a lower payment for my monthly mortgage!!!! 

Bennie W.'s profile image
Bennie W. 
6 years ago

A+ loan experience done at home, thanks 

JACOB U.'s profile image
JACOB U. 
6 years ago

The team was great and answered any questions I had. 

CARLA P.'s profile image
CARLA P. 
6 years ago

PennyMac was very professional and prompt throughout the entire loan refinancing process. Every question I had was answered quickly and clearly. We would definitely recommend! 

RIHARDS K.'s profile image
RIHARDS K. 
6 years ago

Very pleased. 5 out of 5. 

MONIQUE R.'s profile image
MONIQUE R. 
6 years ago

Brittany and Quintrell were both great to work with. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.