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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Lonnie M.'s profile image
Lonnie M. 
on Birdeye

3 years ago

The consistant professionalism and support. Tks and be blessed 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

3 years ago

The professionals at PennyMac were terrific to work with. 

DONALD Buckram J.'s profile image
DONALD Buckram J. 
on Birdeye

3 years ago

Jenny was very helpful. 

Margaret M.'s profile image
Margaret M. 
on Birdeye

3 years ago

Just felt like the closing process wasn’t communicated. She said I could wire the money but no help at closing with how to wire or a timeline for how long I had until I could wire the money. 

Dennis B.'s profile image
Dennis B. 
on Birdeye

3 years ago

My responses are not fair to Jenny as she was amazing to work with. My issues was how I was lied to by another PennyMac Rep when Jenny took a day off and just ruined my experience. Then no one could tell me what my actual closing costs would be as it swung by $1,500. So at the end of the day I enjoyed working with Jenny and that is the only reason why I am saying I had a great experience. seems there are internal issues with PennyMac that are very obvious and hinders Jenny from excelling. 

Melinda I.'s profile image
Melinda I. 
on Birdeye

3 years ago

Choosing PennyMac for my refinance was an incredibly unexpected fantastic decision! I knew nothing about the company but was done with the big corporate negative bank experience. With PennyMac I immediately knew I was in the best possible hands from the start of my loan application to funding of my loan. I appreciated the highly professional, competent, knowledgeable, personable customer care I received from Nichole Littleon! PennyMac is clearly the only choice. Thank you! 

MACCUILINN C.'s profile image
MACCUILINN C. 
on Birdeye

3 years ago

K 

Tanya R.'s profile image
Tanya R. 
on Birdeye

3 years ago

Kyle did an amazing job explaining everything to me. He answered all my question and help my understand everything!! Thanks for making this process a smooth and stressful free one!!! 

RIHARDS K.'s profile image
RIHARDS K. 
on Birdeye

3 years ago

Very pleased. 5 out of 5. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.