PENNYMAC

GIOVANNA Gutierrez R. 

on Birdeye

5 years ago

Molly, was exceptional. Everything was very clear to me and communication was great. 

Lewis Calisti J. 

on Birdeye

5 years ago

Erica was very helpful with my many questions about navigating thru the on line hurdles. Thank you for all your help Erica. 

Melinda I. 

on Birdeye

5 years ago

Choosing PennyMac for my refinance was an incredibly unexpected fantastic decision! I knew nothing about the company but was done with the big corporate negative bank experience. With PennyMac I immediately knew I was in the best possible hands from the start of my loan application to funding of my loan. I appreciated the highly professional, competent, knowledgeable, personable customer care I received from Nichole Littleon! PennyMac is clearly the only choice. Thank you! 

JOHN P. 

on Birdeye

5 years ago

Nothing isn't going to be done with these useless surveys. I doubt anyone even reads them!! I've already communicated all the issues and my grievances with multiple parties within PennyMac. I would NOT recommend friends and family of them! 

Joanna S. 

on Birdeye

5 years ago

Excellent professionalism from tje beginning to the end. Mr. Jonathan Warren , who helped from the beginning with the application , and the website was very patient and kind. More than once, I was getting frustrated over the instructions. He told me to listen to him and be patient. When I called the team, Macy always answered my questions. and the entire team did a fantastic job. Thanks. 

Bennie W. 

on Birdeye

5 years ago

A+ loan experience done at home, thanks 

CARLA P. 

on Birdeye

5 years ago

PennyMac was very professional and prompt throughout the entire loan refinancing process. Every question I had was answered quickly and clearly. We would definitely recommend! 

RIHARDS K. 

on Birdeye

5 years ago

Very pleased. 5 out of 5. 

MONIQUE R. 

on Birdeye

5 years ago

Brittany and Quintrell were both great to work with. Thank you.