PENNYMAC

Lonnie M. 

on Birdeye

5 years ago

The consistant professionalism and support. Tks and be blessed 

MICHAEL M. 

on Birdeye

5 years ago

The professionals at PennyMac were terrific to work with. 

DONALD Buckram J. 

on Birdeye

5 years ago

Jenny was very helpful. 

Margaret M. 

on Birdeye

5 years ago

Just felt like the closing process wasn’t communicated. She said I could wire the money but no help at closing with how to wire or a timeline for how long I had until I could wire the money. 

Dennis B. 

on Birdeye

5 years ago

My responses are not fair to Jenny as she was amazing to work with. My issues was how I was lied to by another PennyMac Rep when Jenny took a day off and just ruined my experience. Then no one could tell me what my actual closing costs would be as it swung by $1,500. So at the end of the day I enjoyed working with Jenny and that is the only reason why I am saying I had a great experience. seems there are internal issues with PennyMac that are very obvious and hinders Jenny from excelling. 

Melinda I. 

on Birdeye

5 years ago

Choosing PennyMac for my refinance was an incredibly unexpected fantastic decision! I knew nothing about the company but was done with the big corporate negative bank experience. With PennyMac I immediately knew I was in the best possible hands from the start of my loan application to funding of my loan. I appreciated the highly professional, competent, knowledgeable, personable customer care I received from Nichole Littleon! PennyMac is clearly the only choice. Thank you! 

MACCUILINN C. 

on Birdeye

5 years ago

K 

Tanya R. 

on Birdeye

5 years ago

Kyle did an amazing job explaining everything to me. He answered all my question and help my understand everything!! Thanks for making this process a smooth and stressful free one!!! 

RIHARDS K. 

on Birdeye

5 years ago

Very pleased. 5 out of 5.