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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I think this is a season in which the demand for services is very high, logistics are tough, and I understand. The fact we were refinancing a PennyMac loan with PennyMac made the whole process much easier than normal. However, there were long gaps between answers to questions and several emails to both Kami Weber and Bryan DeVore that were not answered. Overall the process was great. If interest rates drop to 1% (crazy!), we'll be back for another round.
I made the decision to refinance my existing PennyMac loan with you because I felt the process would be easier than dealing with a new financial institution as well as remaining loyal with my existing provider. Boy did I make a huge mistake!! The entire process was a disaster, I was told mis-truths from the start and trying to reach my loan office was impossible. After pulling out of my first closing due to unknow changes to my disclosure I finally closed 90days after signing my application.
Molly was great to work with. She explained everything clearly and always answered the phone when I called. Thank you again!!
PennyMac offered the best rates for refinancing, by far. From the time we made our initial inquiry up to the time when we finally closed, the process was made simple and easy. The people we worked with accommodated our crazy work schedule and gave us enough time to gather all the necessary documents needed.
The process was really easy because of the nature of my loan. A streamlined refi. But it took a long time for underwriting to get things finalized. Other than that everything was great
Communication....clear communication was lacking and still is.
Everything was fabulous with PennyMac and the Mac Team as a whole. One complication at the end but they were quick to fix it. In todays world perhaps the hiccup happened due to someone's illness - but it was quickly fixed. Thanks for everything.
Quick and easy. It was great a experience.
First, to be clear the individuals were good to work with but they are only as good as the system. We had all our docs into Pmac within the first week but it still took 3-4 months to finish a refi that Pmac had our original note. I realize some of this is the mess Covid made so please take that into consideration.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,893 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.