PENNYMAC

Maxwell S. 

on Birdeye

6 years ago

Great process as a current customer the experience was quick and the decision was easy to stay with our current mortgage provider. 

Ryan H. 

on Birdeye

6 years ago

N/A 

Steven C. 

on Birdeye

6 years ago

Nicole was awesome to work with. She went way above to make the process painless and easy. Thank you Nicole and PennyMac. I’m a customer for life.. Steve 

Alfredo B. 

on Birdeye

6 years ago

Very responsive. Always kept me informed of what was needed. 

WILLIAM V. 

on Birdeye

6 years ago

The process was really easy because of the nature of my loan. A streamlined refi. But it took a long time for underwriting to get things finalized. Other than that everything was great 

LUCUS A. 

on Birdeye

6 years ago

They were very clear and precise and I couldn’t of asked for a easier refinance process. 

MAURICE R. 

on Birdeye

6 years ago

Communication....clear communication was lacking and still is. 

Faye P. 

on Birdeye

6 years ago

Everything was fabulous with PennyMac and the Mac Team as a whole. One complication at the end but they were quick to fix it. In todays world perhaps the hiccup happened due to someone's illness - but it was quickly fixed. Thanks for everything. 

WALTER BECRAFT J. 

on Birdeye

6 years ago

This was a stress free mortgage refinance! Starting with Doug Vorbeck. Doug was very helpful and patient taking his time to search the best loan that would work for me. I loved the convenience of signing the documents through the portal. Throughout the Loan Process, Kyle McTighe was extremely professional and being there every step of the way. He kept a continuous open line communication sending status updates and answering any questions I would have. Great Job!!! I highly recommend Penny Mac!