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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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John Jenkins I.'s profile image
John Jenkins I. 
on Birdeye

3 years ago

Customers in general understand there are many refinancings taking place. But it would be nice to receive clear status updates when the time nears closing of loans. It was quite interesting that trying to teach someone approaching the last few days of the month is nearly impossible. Thx 

Lucy K.'s profile image
Lucy K. 
on Birdeye

3 years ago

Quick time around and streamlined closings... they worked around my schedule when it came closing time. I closed with an organized and efficient agent- 

Nicolas B.'s profile image
Nicolas B. 
on Birdeye

3 years ago

Responses were a little slow. Multiple requests to get documents were needed. The pandemic probably did not help at all. The time line was way longer than expected at the beginning of the process. 

Gregory K.'s profile image
Gregory K. 
on Birdeye

3 years ago

Easy as any of the 4 I've done! And super quick closing that saved even more money! 

Tim D.'s profile image
Tim D. 
on Birdeye

3 years ago

Quick and to the point. 

KENNETH G.'s profile image
KENNETH G. 
on Birdeye

3 years ago

How long it took from start to finish. Your contact team were friendly and responsive. 

Eric R.'s profile image
Eric R. 
on Birdeye

3 years ago

The process was easy and Penny Mac did a great job on the rates and closing costs. Thanks 

REBECCA G.'s profile image
REBECCA G. 
on Birdeye

3 years ago

Staff was helpful in the loan process and provided informative updates. 

Ryan H.'s profile image
Ryan H. 
on Birdeye

3 years ago

N/A 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.